Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2597 in Des Moines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Beaver Ave & Urbandale Ave, In The Same Shopping Center As Ace Hardware..
Mixed reviews on customer service, with some staff being friendly and helpful, while others were reported as rude and dismissive.
Pricing Issues
Customers frequently complained about high charges for basic services, such as taping packages and printing, leading to frustration.
Efficiency
While some customers praised the speed and efficiency of service, others experienced long waits and disorganization.
Staff Knowledge
There were instances of knowledgeable staff providing excellent service, but also reports of staff being unhelpful or misinformed.
TM
Tess Markovsky
Jan 8, 2026
4.0
Liz, store clerk, was very kind and efficient and knowledgeable
JA
J A
Jan 2, 2026
1.0
wanted to charge me $4 for a swipe of tape and they were rude about it. this place is a joke and so is the lady running it.
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Sara
Jan 1, 2026
5.0
Love this location. Staff is fast and friendly
RC
Ryan Cummings
Dec 26, 2025
1.0
Literally every time I go to ship something there is an issue. Paid to have them package stuff and it’s always damaged. They want to charge $4 to tape a label to the box and have a sign hidden near the back that they point to explaining all this. Horrible location, avoid it if you can. If I could give 0 stars I would.
AG
A G
Oct 30, 2025
1.0
This UPS location isn't for customers who look for a positive, professional experience. Five minutes prior to their posted hours, there was no sign of life inside the building. Fifteen minutes later, nothing. I wasted enough of my life waiting for this location to get its act together. They lost my business. I went elsewhere. Honestly, I don't know how this place stays open. - 5 stars