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The UPS Store

3.0
(121 reviews)

Business Details

2643 Beaver Ave, Des Moines, IA
50310, United States
(515) 277-5001
https://locations.theupsstore.com/ia/des-moines/2643-beaver-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2597 in Des Moines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Beaver Ave & Urbandale Ave, In The Same Shopping Center As Ace Hardware..

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2643 Beaver Ave, Des Moines, IA
50310, United States

Hours

Reviews

3.0
121 reviews
5 stars
53
4 stars
5
3 stars
3
2 stars
7
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff being friendly and helpful, while others were reported as rude and dismissive.

Pricing Issues

Customers frequently complained about high charges for basic services, such as taping packages and printing, leading to frustration.

Efficiency

While some customers praised the speed and efficiency of service, others experienced long waits and disorganization.

Staff Knowledge

There were instances of knowledgeable staff providing excellent service, but also reports of staff being unhelpful or misinformed.
  • TM
    Tess Markovsky
    Jan 8, 2026
    4.0
    Liz, store clerk, was very kind and efficient and knowledgeable
  • JA
    J A
    Jan 2, 2026
    1.0
    wanted to charge me $4 for a swipe of tape and they were rude about it. this place is a joke and so is the lady running it.
  • SS
    Sara
    Jan 1, 2026
    5.0
    Love this location. Staff is fast and friendly
  • RC
    Ryan Cummings
    Dec 26, 2025
    1.0
    Literally every time I go to ship something there is an issue. Paid to have them package stuff and it’s always damaged. They want to charge $4 to tape a label to the box and have a sign hidden near the back that they point to explaining all this. Horrible location, avoid it if you can. If I could give 0 stars I would.
  • AG
    A G
    Oct 30, 2025
    1.0
    This UPS location isn't for customers who look for a positive, professional experience. Five minutes prior to their posted hours, there was no sign of life inside the building. Fifteen minutes later, nothing. I wasted enough of my life waiting for this location to get its act together. They lost my business. I went elsewhere. Honestly, I don't know how this place stays open. - 5 stars

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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