Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1983 in Des Moines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Wakonda Mall - 2 Miles North Of Des Moines Airport.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
152 reviews
5 stars
82
4 stars
6
3 stars0
2 stars
11
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.
Efficiency
Several reviews highlighted the fast and efficient service, with quick processing times for package drop-offs and returns.
Notary Services
Numerous complaints were made regarding the notary services, including issues with scheduling and staff availability.
Store Organization
Customers expressed concerns about the store's organization, with reports of disarray and difficulty locating packages.
Communication Issues
There were multiple mentions of poor communication, including unresponsive staff and issues with phone inquiries.
- DMDarren MartinDec 29, 20255.0The customer service from Raj is fantastic!!!
- KRKevin ReedDec 27, 20255.0Fast and friendly service
- SRShaelea RigginsDec 19, 20255.0They are always friendly and fast.
- LRLori riceDec 19, 20255.0Great customer service!
- GFGremlin FaceDec 18, 20255.0The customer service here is amazing. If anybody complains about the customer service, I would think that that’s a problem with the customer. I have never had anything but the best service and experience using this UPS Store. Thank you!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 8:30 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1983 in Des Moines offer?
The UPS Store #1983 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #1983?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, and on Saturday and Sunday from 8:30 AM to 5:00 PM.
Is The UPS Store #1983 open on Sundays?
Yes, on Sundays, the store is open from 8:30 AM to 5:00 PM, though hours may vary on holidays.
Does The UPS Store #1983 observe holiday closures?
Yes, the store is closed on Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day, but open on some other holidays.
What payment options are accepted at The UPS Store #1983?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #1983 provide mailbox rental services?
Yes, mailbox rentals and mailbox services are offered at this location for personal and business mail and package handling.
What nearby places can I visit around The UPS Store #1983?
Nearby you can find The Green Olive Mediterranean restaurant, Shred Nations for shredding services, and Des Moines Seamless Gutters for home improvement.
How can nearby restaurants like The Green Olive complement a visit to The UPS Store #1983?
After handling your shipping or printing needs at The UPS Store, you can enjoy Mediterranean dishes at The Green Olive nearby for a convenient meal.
Are there other shredding service providers near The UPS Store #1983?
Yes, Shred Nations offers shredding services nearby, which can be convenient if you need additional document destruction support.
What travel or party supply services are available near The UPS Store #1983?
Nearby you can find Iowa Casino & Poker Rentals and Iowa Arcade Rentals, which provide party supplies and rental services that might benefit event planning.