Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1983 in Des Moines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Wakonda Mall - 2 Miles North Of Des Moines Airport.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
147 reviews
5 stars
77
4 stars
6
3 stars0
2 stars
11
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.
Efficiency
Many customers appreciate the fast and efficient service, especially for package drop-offs and returns.
Notary Services
Numerous complaints about notary services indicate a lack of professionalism and reliability, with appointments often not honored.
Store Organization
Several reviews mention disorganization within the store, leading to concerns about package handling and overall cleanliness.
Employee Attitude
There are consistent reports of employees displaying a lack of friendliness and engagement, impacting the overall customer experience.
- BSBILL SCULLNov 14, 20251.0I needed a document printed and notarized. As I know that can take a bit of time so I went ahead and scheduled an appointment on their website. Imagine my surprise and anger when I got there at my scheduled time of 10am to be told the notary person doesn’t come in until 11:30! I left and went to my credit union that did it dor free on the spot.
- LLLizzyOct 3, 20255.0Liz went above and beyond helping me get return sent. I had it so messed up. She took extra time to help me. And got my package on its way. She's a gem.
- MMMax MurphySep 9, 20251.0Back charged on a prepaid label. Employee said nothing on dropoff and I know my package was under weight for the label I selected.
- MMMelodySep 8, 20255.0I JUST WANT TO THANK YOU TO ALL THE WONDERFUL EMPLOYEES AND STORE MANAGER OF THE UPS STORE ON 4225 FLEUR DRIVE IN DES MOINES IOWA THEY HAVE BEEN SO KIND TO MY EXPERIENCE WITH RENTING A PO BOX AND I APPRECIATE ALL THEIR EFFORTS THEY MADE TO MAKE SURE THAT I WAS SATISFIED!! DON'T KNOW THE NAMES OF THE STORE MANAGER THERE OR COWORKERS BUT THEY WERE ALL VERY KIND SO THAT'S A SHOUT OUT TO THEM ALL AND THANK YOU SO MUCH AND I WILL MOST DEFINITELY SPREAD THE WORD ABOUT MY EXPERIENCE THERE!! 👍💯😊
- DJDouglas JonesSep 6, 20254.0Customer service is great!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 8:30 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1983 in Des Moines offer?
The UPS Store #1983 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #1983?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, and on Saturday and Sunday from 8:30 AM to 5:00 PM.
Is The UPS Store #1983 open on Sundays?
Yes, on Sundays, the store is open from 8:30 AM to 5:00 PM, though hours may vary on holidays.
Does The UPS Store #1983 observe holiday closures?
Yes, the store is closed on Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day, but open on some other holidays.
What payment options are accepted at The UPS Store #1983?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #1983 provide mailbox rental services?
Yes, mailbox rentals and mailbox services are offered at this location for personal and business mail and package handling.
What nearby places can I visit around The UPS Store #1983?
Nearby you can find The Green Olive Mediterranean restaurant, Shred Nations for shredding services, and Des Moines Seamless Gutters for home improvement.
How can nearby restaurants like The Green Olive complement a visit to The UPS Store #1983?
After handling your shipping or printing needs at The UPS Store, you can enjoy Mediterranean dishes at The Green Olive nearby for a convenient meal.
Are there other shredding service providers near The UPS Store #1983?
Yes, Shred Nations offers shredding services nearby, which can be convenient if you need additional document destruction support.
What travel or party supply services are available near The UPS Store #1983?
Nearby you can find Iowa Casino & Poker Rentals and Iowa Arcade Rentals, which provide party supplies and rental services that might benefit event planning.