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The UPS Store

3.6
(186 reviews)

Business Details

2008 West Broadway, Council Bluffs, IA
51501, United States
(712) 242-0085

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5186 in Council Bluffs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 20th & Broadway, North Side Of The Road.

Details

  • DeliveryNot available

Location

The UPS Store
2008 West Broadway, Council Bluffs, IA
51501, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 4:00 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.6
186 reviews
5 stars
108
4 stars
9
3 stars
6
2 stars
6
1 star
57
  • SW
    Sam Ward
    3 days ago
    1.0
    If you can return at Kohl’s for Amazon do it! This UPS store will refuse an Amazon return if it’s not in a box even when Amazon’s instructions specifically says you don’t need a box for returns.
  • NW
    Nick Williams
    Mar 28, 2026
    1.0
    This is legitimately the worst UPS store I have ever been to. I do a fair amount of shipping and general business services and I have never had such a bad experience that I feel compelled to deliver a review. On multiple instances, they have locked the doors 10 minutes before closing and not let me into ship mail. They have also said that their email is down so they cannot help you with printing” services. I will continue to use the UPS store obviously I just will never ever go to this location. Save yourself a trip and go somewhere else
  • GO
    Grant Olsen
    Mar 22, 2026
    1.0
    3 shred collection bins were full to the slot, so documents at the slot were available for anyone to grab.
  • SG
    Steven G
    Feb 23, 2026
    1.0
    Never plan to take my business here again. Walked in to drop off three Amazon packages all with prepaid shipping and the gentleman behind the counter tried charging me two dollars per package to print off a label. I know they’re printing services do not cost two dollars per page to print off and I’ve bent to other UPS stores and none of them have ever charged me an additional fee on top of a prepaid return from Amazon. Suspicious and will never go there again.
  • DD
    D
    Feb 7, 2026
    5.0
    Fast, helpful staff. It's easy to drop off pre-labeled packages. If you need boxes, shipping supplies, packing tape, or bubble wrap, they've got it. They also have mailboxes for local mail pick up. The guys I see working normally are friendly and always working hard to keep customers moving. The line has been long a few times but these guys are quick and efficient. Keep up the good work.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5186 in Council Bluffs offer?

The UPS Store #5186 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.

Brand Certified Facts from The UPS Store

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Certified April 05, 2026Yext Knowledge Graph
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