Brand Certified
The UPS Store
3.6(186 reviews)
Certified by The UPS Store • Apr 05, 2026
Business Details
2008 West Broadway, Council Bluffs, IA
51501, United States
Certified by The UPS Store • Apr 05, 2026
(712) 242-0085
Certified by The UPS Store • Apr 05, 2026
https://locations.theupsstore.com/ia/council-bluffs/2008-west-broadway
Certified by The UPS Store • Apr 05, 2026
About
Certified by The UPS Store • Apr 05, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5186 in Council Bluffs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 20th & Broadway, North Side Of The Road.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Apr 05, 2026
Hours
Certified by The UPS Store • Apr 05, 2026
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 4:00 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
3.6
186 reviews
5 stars
108
4 stars
9
3 stars
6
2 stars
6
1 star
57
- SWSam Ward3 days ago1.0If you can return at Kohl’s for Amazon do it! This UPS store will refuse an Amazon return if it’s not in a box even when Amazon’s instructions specifically says you don’t need a box for returns.
- NWNick WilliamsMar 28, 20261.0This is legitimately the worst UPS store I have ever been to. I do a fair amount of shipping and general business services and I have never had such a bad experience that I feel compelled to deliver a review. On multiple instances, they have locked the doors 10 minutes before closing and not let me into ship mail. They have also said that their email is down so they cannot help you with printing” services. I will continue to use the UPS store obviously I just will never ever go to this location. Save yourself a trip and go somewhere else
- GOGrant OlsenMar 22, 20261.03 shred collection bins were full to the slot, so documents at the slot were available for anyone to grab.
- SGSteven GFeb 23, 20261.0Never plan to take my business here again. Walked in to drop off three Amazon packages all with prepaid shipping and the gentleman behind the counter tried charging me two dollars per package to print off a label. I know they’re printing services do not cost two dollars per page to print off and I’ve bent to other UPS stores and none of them have ever charged me an additional fee on top of a prepaid return from Amazon. Suspicious and will never go there again.
- DDDFeb 7, 20265.0Fast, helpful staff. It's easy to drop off pre-labeled packages. If you need boxes, shipping supplies, packing tape, or bubble wrap, they've got it. They also have mailboxes for local mail pick up. The guys I see working normally are friendly and always working hard to keep customers moving. The line has been long a few times but these guys are quick and efficient. Keep up the good work.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5186 in Council Bluffs offer?
The UPS Store #5186 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
What are the regular business hours of The UPS Store #5186?
The store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #5186 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM, but holiday hours may vary.
Are there any holidays when The UPS Store #5186 is closed?
Yes, the store is closed on holidays including November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026.
What payment options are accepted at The UPS Store #5186?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
What products can I buy at The UPS Store #5186?
You can purchase office products, mailing supplies, moving boxes, stamps, and postage.
Can I get notary services at The UPS Store #5186?
Yes, The UPS Store #5186 offers notary services among its business offerings.
Is The UPS Store #5186 locally owned and operated?
Yes, it is a locally owned and operated store serving customers in Council Bluffs.
Are there nearby restaurants where I can grab a meal before or after visiting The UPS Store #5186?
Yes, Domino's Pizza is located nearby, offering pizza and fast food options for a quick meal before or after your visit.
Are there nearby businesses offering computer repair services near The UPS Store #5186?
Yes, Computer Techs and Heartland Computer provide IT and computer repair services close to The UPS Store #5186, which can be convenient if you need tech support nearby.
Is there a shredding service nearby other than The UPS Store #5186?
Yes, Shred Nations offers shredding and recycling services near The UPS Store #5186, providing additional options for document destruction.
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