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Brand Certified

United States Postal Service

2.0
(151 reviews)

Business Details

2150 James St, Coralville, IA
52241, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2150 James St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2150 James St, Coralville, IA
52241, United States

Hours

Reviews

2.0
151 reviews
5 stars
30
4 stars
5
3 stars
4
2 stars
8
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.

Long Wait Times

Frequent complaints about long lines and slow service, often with only one employee working during busy hours.

Delivery Issues

Numerous reviews highlighted problems with mail and package delivery, including misdelivered items and lost packages.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and good service.
  • JJ
    J
    Jan 31, 2026
    1.0
    Long lines out the door. Only one person working usually and they are taking their time. Don't ever get mail forwarded to this place because they will mishandle it and lose it. God forbid do you ever have to call Their direct line because they will just let it ring. If you have any concerns or you have lost the package, don't go there thinking they're gonna care. Because they don't.
  • MM
    Michael K (MK)
    Jan 21, 2026
    1.0
    Deserves zero. Mid Wednesday morning and listed as open. Phone rang over 15 times and nobody picked up and went to quick busy.
  • VP
    Vera Parker
    Dec 29, 2025
    3.0
    Long lines, and most staff have no sense of urgency whatsoever. Lines out of the foyer into the parking lot sometimes. Often there is only one team member working and the lines are unbelievably long. And then they have time to ask an old lady which book of stamps she would like and let her mull over half a dozen different stamp collections, while the rest of us are on the clock and need to get back to work. Some staff members have been outright rude and acted like our mere presence offended them. I only go there when I absolutely cannot avoid it.
  • YU
    yo yo unknown
    Dec 10, 2025
    1.0
    This is worst place! i told the clark to verify in person change of address. he said he did it without even scan my barcode now still receiving change of address verification reminder because he didn’t do his job he waste my time now i have to visit usps again. Avoid this place if you can!!!
  • LW
    L W
    Sep 17, 2025
    1.0
    Such scammy money hungry business that they “run out of” tape, make you pay for an entire roll

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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