Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2150 James St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several expressing frustration over the lack of professionalism and urgency.
Delivery Issues
Numerous complaints about misdelivered mail and packages, with customers frequently receiving their neighbors' mail or having packages marked as delivered but not received.
Long Wait Times
Customers consistently mentioned long lines and wait times, often citing understaffing as a major issue.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, with many reporting long wait times or no response at all.
VP
Vera Parker
Dec 29, 2025
3.0
Long lines, and most staff have no sense of urgency whatsoever. Lines out of the foyer into the parking lot sometimes. Often there is only one team member working and the lines are unbelievably long. And then they have time to ask an old lady which book of stamps she would like and let her mull over half a dozen different stamp collections, while the rest of us are on the clock and need to get back to work. Some staff members have been outright rude and acted like our mere presence offended them. I only go there when I absolutely cannot avoid it.
YU
yo yo unknown
Dec 10, 2025
1.0
This is worst place! i told the clark to verify in person change of address. he said he did it without even scan my barcode now still receiving change of address verification reminder because he didn’t do his job he waste my time now i have to visit usps again. Avoid this place if you can!!!
LW
L W
Sep 17, 2025
1.0
Such scammy money hungry business that they “run out of” tape, make you pay for an entire roll
SE
shawn egbert
Sep 2, 2025
1.0
Long wait not helpful at all
MH
Maddysen Hull
Aug 6, 2025
1.0
I’ve never actually thought “I wish I could leave a 0 star review” until I started dealing with this post office. I actually live in North Liberty but have the misfortune of having a lot of things routed through the Coralville post office via the Des Moines distribution center, both places are evidently where mail goes to die. No one answers the phone. The general USPS customer service “customer service” line is useless and never offers any resolution. I’ve lived in multiple states and have used probably a dozen different post offices in my life and this one is by far and away the worst and truly makes me rethink any of the times I have been outspoken about not defunding or otherwise shutting down the post office. I’m genuinely not sure what goes on in this place but I know if I behaved or failed to perform my job duties in the way that those in this post office do, I’d be long fired.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2150 James St, Coralville?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours are sometimes available.
What are the operating hours of this USPS branch?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sundays.
Can I rent a PO Box online and access it after hours at this location?
Yes, you can reserve PO Boxes online. Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Contact this Post Office for details.
What nearby places can help with storage or packing supplies if I am sending packages from USPS at 2150 James St?
Nearby storage facilities like Quality Care Storage Company, Moove In Self Storage, and Bell Movers provide storage and packing supplies that can assist you with your shipping needs.
Are there nearby financial services in Coralville for money orders or banking related to USPS services?
Yes, banks like Central State Bank, Two Rivers Bank, and Bank of the West are located nearby to assist with financial transactions such as money orders.
What local businesses near the USPS might I visit for home improvement or building supplies?
Nearby, you can find Gilcrest and Jewett Lumber Company, Midwest Concrete Company, Quality Home Repair, and Five Star Home Improvement for building and home improvement needs.
How can customers combine a visit to the USPS at 2150 James St with wellness or personal services nearby?
Nearby options include Alchemy Strength and Conditioning gym, Dlux Nails & Spa, The Looking Glass Optical optometrist, and Coralville Dentist for health and beauty services.
What are the contact options to reach United States Postal Service at this location?
You can call the local phone number at +1 319-337-8881 or the main phone at +1 800-275-8777. You can also visit their website or social media pages.