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Brand Certified

United States Postal Service

2.1
(164 reviews)

Business Details

2135 NW 108th St, Clive, IA
50325, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2135 NW 108th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2135 NW 108th St, Clive, IA
50325, United States

Hours

Reviews

2.1
164 reviews
5 stars
35
4 stars
10
3 stars
0
2 stars
6
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being kind, helpful, and patient, particularly highlighting employees like Victoria and Emily.

Delivery Issues

Numerous complaints were made about misdelivered packages, late deliveries, and poor handling of mail, leading to frustration among customers.

Phone Support

Customers expressed dissatisfaction with the phone support, citing long wait times and unresponsive service.

Inconsistency

There were mixed experiences reported, with some customers noting improvements in service while others experienced ongoing issues.

Management Concerns

Several reviews pointed to poor management and staffing issues, contributing to the overall negative experiences reported by customers.
  • SM
    Sheri Mahnke
    Feb 17, 2026
    5.0
    The Clive, Iowa post office has two people I would like to recognize. Victoria and Dan. Victoria was extremely kind and patient in helping me resolve a very confusing situation. Dan also caught the problem before I even notified them about it. Everyone in the post office (I was there four times in a short time period) was always treated with the utmost respect and patience. They deserve a big raise. Thank you Victoria and Dan!!
  • MT
    manuel Tapia
    Jan 23, 2026
    5.0
    Always have great customer service. People complaining about service being slow are very impatient. The workers make sure everything is correct and your package is getting sent to the correct location. I have never had an issue and I ship a lot with them. Do not let these lower star ratings fool you. I highly recommend coming here to ship !
  • DF
    Demarcus Ford
    Dec 7, 2025
    5.0
    Quick service, solid customer service
  • CN
    Cortney Nicol
    Oct 13, 2025
    1.0
    Says you were open till 5. It's 421 and your doors are locked.
  • JA
    Jordan A
    Oct 7, 2025
    5.0
    Emily was super helpful in helping me mail a special gift. Would recommend this location. Thanks Emily!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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