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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 410 W Willow St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.4
14 reviews
5 stars
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1 star
5
- GGGenevieveMay 5, 20241.0Wouldn't recommend going here if you want to ship internationally. Or at least call and make sure Sally isn't working before going in. On top of my mother being flat out ignored when she asked for a bathroom, All the lady did was complain about how long it takes, acted like I was a nuisance, and subtle insulted me. I wanted (eventually did) to ship my wedding invites out to a country in Europe, as I am getting married there. I arrived at the post office around 40 minutes before close, since they were only open for 1 1/2 hours that day, and the second I said I needed to ship my package internationally, I was hit with a sigh, side eye, and a "you know you have to fill this paper out, right? It takes a long time." with an attitude. Finished filling the paper out in less than 3 minutes. It's simple, your name/address, receiver's name/address, your email, their email, and what the package contains. Basic information, if you have it on hand, it's like filling out a god damn school sheet. I got back in line for the lady to say "I need to help the other people behind you first because your stuff will take forever" okay, sure I understand this because it is quite time consuming. With comments to OTHER CUSTOMERS "I hope I'm not here after closing!" "I wish I didn't get out of bed today!" and to me, "I hope you're done before closing." Quick news flash, I was there 20 minutes after closing. Arrived there around 9:50, was finally helped around 10:20, left at 10:50. Then the complaining about not being able to find the receiver's zip code and heavy sighs only to find out it's because she didn't select the country. Asking me to accept the terms and conditions, I did but I had asked what it was for again because I always double check everything, the attitude to me and I was nothing but smiles and giggles trying to change this lady's mood, she said "To swear you won't LIE to them?" in the brattiest tone ever. I just felt very belittled the whole time and the energy in the building was very off. I didn't catch the other girls name, but she was super nice. She's younger and has blonde hair. Her customer service was amazing, and she was very calm and understanding. I get if you are having a bad day, or if you are tired, but to take it out on a customer because they are there to ship something at the post office, you know, where you ship stuff out at, it's really disrespectful. I have worked in customer service for many years and I will always defend a saying "If you do not want to be here, just don't come." You don't only make your customer's mood miserable, but your coworkers as well. Just be considerate, you are there for a maximum of 3 hours. I understand how hard it can be to work when you're having a bad day, but I also understand common courtesy. Sally, I hope your days get better sweetheart and you can learn to be a little nicer, or at least work on your not-so-obvious sarcasm <3 Maybe say it with a little smile next time instead of snarking at your customers will help :)
- CHCindy HannerNov 7, 20231.0OMG ridiculous!!!!!!
- GCGabe ConleyJul 8, 20211.0This office makes things unnecessarily difficult. I wouldn't recommend their services.
- JBJames “Jimboh” BoltFeb 12, 20185.0They will help you in every possible way they can!
- CTCurious TravelerDec 19, 20175.0Always fast and courtesy service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 410 W Willow St?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and other postal services.
Can I apply for a passport at this Post Office?
Yes, thousands of Post Offices including this location accept first-time passport applications and some can also take your passport photo. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require scheduling an appointment online, though some offer limited walk-in hours.
What are the operating hours for this USPS location?
The Post Office is open Monday to Friday from 8:15 AM to 4:30 PM, and on Saturdays from 9:00 AM to 10:30 AM. It is closed on Sundays.
How can I rent a PO Box at the 410 W Willow St Post Office?
You can apply for a PO Box online or in person. Online applications and box availability are accessible at the USPS website. Two valid IDs and a completed application are needed for in-person requests.
Is it possible to access my PO Box after hours at this location?
Many USPS locations, including this one, often offer 24/7 lobby access to PO Boxes, but access hours can vary. It's best to confirm directly with this Post Office.
Are there any nearby places customers can visit before or after their postal errands?
Yes, customers can check out nearby spots such as Mud On Main café and Copper Cup coffee shop for refreshments, or visit Cherokee City Hall or Cherokee County Sheriff offices which are also close by.
How can the nearby United States Postal Service location benefit customers?
This nearby USPS location provides additional postal service options which can be convenient if the main Post Office at 410 W Willow St is busy or outside of operating hours.
Are there any local shops near the Post Office for shopping after mailing packages?
Yes, Kountry Klass Mall and The Hazy Daizy flowers and gifts shop are nearby for shopping, and Sequins Bridal offers clothing options in the area.
What nearby services are available to assist with legal or financial needs?
Nearby you can find Wittgraf Law Firm for legal assistance and Cherokee State Bank or Edward Jones for financial services and advising.