United States Postal Service

2.7
15 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 500 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 N Main St, Charles City, IA
50616, United States

Hours

Reviews

2.7
15 reviews
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7
  • CV
    Chad Vetter
    Dec 23, 2025
    5.0
    Needed a notary signature and Carl was very helpful and friendly
  • AA
    Annah
    Sep 25, 2025
    1.0
    Yikes. The mail carrier keeps getting mine and my neighbor's mail mixed up. Our numbers are right on our front doors so I'm not sure what the issue is. It's pretty ridiculous.
  • RR
    Ross
    Oct 30, 2018
    3.0
    Staff is friendly but however when our normal mailman has the day off the person subbing for them is always late delivery mail...
  • TD
    Tina Decker
    Mar 7, 2016
    1.0
    I called to check why my package (a dvd) was not delivered with my regular mail and said I was just checking to see if it was still going to be delivered today so I knew whether to keep checking for it. The lady was extremely snippy and rude, she spoke to me as if I was stupid for asking and was an inconvenience to her. I was not rude, when she said if it was too big to carry they come back around in the truck, my only response was clarifying it was quiet small as it was just a dvd, then she got rude and defensive. Not impressed with the service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.