United States Postal Service

2.6
103 reviews

About

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Visit your local Post Office™ at 1930 Wiley Blvd SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1930 Wiley Blvd SW, Cedar Rapids, IA
52404, United States

Hours

Reviews

2.6
103 reviews
5 stars
34
4 stars
7
3 stars
2
2 stars
3
1 star
57
  • DM
    Drayton McNew
    Nov 10, 2025
    1.0
    Don't answer the phone
  • KC
    Kris Crosbie
    Oct 19, 2025
    5.0
    Good service is very important to me and to say my service was "good" is the biggest understatement there is. As soon as I started talking to the man behind the counter I knew I was getting the service I needed. He listened, was empathic, and very respectful the entire time. After he could not assist me any further he went to grab his co workers Crystal. From the beginning she had a big smile on her face knowing that she knew the answer to my problem. She was above and beyond nice and respectful. She showed true compassion for my situation and walked me through everything I needed. I can't express how professional, nice, and genuinely caring she was during this. Amazing service from everyone I spoke with!
  • PL
    penny lynn
    Oct 8, 2025
    1.0
    Moved to Cedar Rapids Iowa. Post office tried to deliver to incorrect address due to incorrect zipcode. Instead of finding correct zipcode they left a notice somewhere, not at my address, and then lost package. No one knows where it is, or where it was sent. Very incompetent place.
  • SS
    Steve
    Sep 5, 2025
    5.0
    The service was great, i had a few questions about changing my address and she explained everything so I knew exactly when everything would change. Very friendly and knowledgeable staff. Thanks for all your help..
  • KT
    Kimberly Thompson
    Aug 27, 2025
    1.0
    Just got off the phone with customer service. The lady was rude as hell. I told her the only one package of mine was delivered but it said both of my packages was delivered and when I gave her the second package tracking number she said it was delivered to a different address because she said that had a different address on it. I told her pacifically I’m like you guys can easily go pick that package up. Write my address on it And bring it to me because it’s a free sample that I got from the TikTok shop and I only have 13 days left to promote it so I told her I said you know what I’m gonna report you guys because a lot of the times you guys be messing up my mail and sometimes deliver my package to the neighbours house or something like that And they’re trying to say that my package was delivered to somebody on 9th Avenue and I live on 8th Avenue, but yeah, I told her pacifically I said well if you guys don’t do something about it then I’m going to have to report you because you’re being rude and disrespectful to me and I am a influencer on TikTok and I only have 13 days to promote that product so I was like since you guys can’t go get my package and do the right thing. I’m gonna report you simple as that. because I ain’t got time to be playing games with rude people so since they can’t do the right thing like I said bad view for them right this ain’t the first time this is happened to me with them. They always usually mess up my mail like I said, and I’m sick of it. They need to learn how to get their act together. Because now I have to reach out to the Company that approved me of the free sample and tell them that the mail company is gonna sit here and say it had a different address on it And to see if they can send me out a new one, and if not, like I said, the male company is held accountable

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.