The UPS Store

4.4
105 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5246 in Cedar Rapids offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Edgewood & 16th Ave On The South Side Of The Road - Just Down From Dupaco.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
3315 Williams Blvd SW, Cedar Rapids, IA
52404, United States

Hours

Reviews

4.4
105 reviews
5 stars
87
4 stars
3
3 stars
1
2 stars
2
1 star
12
  • MD
    Michael Durst
    1 day ago
    5.0
    Very Friendly/Helpful Staff! Any returns you have for Amazon, they make seamless when you have your return slip printed off. This will always be my primary UPS STORE!
  • DV
    David Veatch
    Jan 3, 2026
    1.0
    Had a package sent to the UPS Store. Received a "Proof of Delivery " from UPS. Went to pick it up and was told it's not there. Called their customer service and was told to check back in a couple of days. Not sure what has happened to them but they have gone way way down hill. Still have no idea where my package is!!!
  • SF
    Sam Foster
    Dec 29, 2025
    1.0
    Tried to return Amazon packages here and the blond girl said they dont scan return codes ( that Amazon sent me for return ), i would have to email it to them. Then i would have to rebox the already boxed parts. Never have i had issues here, now they have a younger generation girl who clearly doesnt want to do her job or know how
  • SS
    Samantha Seltrecht
    Dec 27, 2025
    1.0
    Edit: I provided tracking etc. but I guess it’s the customers fault right. It’s kinda crumby that I have to call and deal with attitude before I can come to retrieve my package. I called yesterday and upon finally grabbing the package all I got were eye rolls and poor attitude. It’s sad honestly the older gal and gentleman never have had any issues. But the new gals are downright awful to deal with. My package said delivered to this location. I arrive. “We don’t have your package come back Monday when a manager is here.” Are you kidding me?! Why are we letting people work who don’t know how to find a package even. No manager on hand. Definitely will be choosing a different place once they find my $150 package.
  • RB
    Rick Bartlett
    Dec 22, 2025
    5.0
    I was supposed to have a package at the location on 1st Ave, they simply said it wasn't there. I went to the one on Williams and what a difference, while they didn't have my package, they made one phone call and found out it was on 1st Ave. They went above and beyond and were the nicest people I have dealt with!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Cedar Rapids offer?

The UPS Store #5246 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.