FedEx Ship Center

3.1
161 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Cedar Rapids, IA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
3601 Beech Way SW, Cedar Rapids, IA
52404, United States

Hours

Reviews

3.1
161 reviews
5 stars
73
4 stars
8
3 stars
6
2 stars
4
1 star
70

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and failures in package delivery, including missed delivery attempts and packages being left at incorrect addresses.

Customer Service

Many reviews highlighted poor customer service experiences, including difficulty reaching a human representative and unhelpful responses from automated systems.

Staff Performance

While some customers praised individual staff members for their helpfulness and friendliness, there were consistent complaints about the overall service quality and reliability.

Communication Problems

Customers expressed frustration over lack of communication regarding delivery status and issues, leading to confusion and dissatisfaction.

Mixed Experiences

Some customers had positive experiences with specific employees or locations, but these were overshadowed by widespread complaints about service inconsistency.
  • CH
    Cristo Hernandez
    Dec 30, 2025
    1.0
    Yall trash ash my order still not out for delivery it reached y’all’s location at 4am why it still not out for delivery it’s 12:24 midday do better.
  • TG
    Tristan Gray
    Dec 5, 2025
    1.0
    AI virtual assistant hung up on me. It could not understand simple sentences.
  • MM
    Mako Mauri
    Nov 13, 2025
    1.0
    Extremely incompetent delivery service. I had multiple delivery date changes and then on two different days I had trucks out here who showed up and left without delivering my package. I called the FedEx number and get the run around with bullshit excuses. FedEx at this point is no better than USPS and I still haven’t gotten my package.
  • VS
    Verla Suchy
    Nov 7, 2025
    2.0
    They can't find our place. I called and confirmed our address. They were going to let the driver know and delivery will arrive today. It's 5:50pm and still no delivery. Shipper sent it priority express.
  • SS
    Sarah Schmidt
    Aug 23, 2025
    1.0
    My packages ALWAYS arrive late. This last one was sent overnight priority, and will be three days late. I even paid extra for a preferred time slot. I asked the shipper to release it so I can pick it up at the location when it comes in, and now it is just sitting in Cedar Rapids waiting to be scanned. For two more extra days. They won't let me pick it up until the day after tomorrow. NOT HAPPY. You suck.

Frequently Asked Questions About FedEx Ship Center

What services are offered at the FedEx Ship Center in Cedar Rapids?

The FedEx Ship Center provides packing supplies, boxes, and FedEx expedited, standard, and economy shipping services including FedEx Express, FedEx Ground, and FedEx Freight.

What are the operating hours of the FedEx Ship Center?

The center is open Monday through Friday from 8:30 AM to 8:30 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.