Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Cedar Rapids, IA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.1
161 reviews
5 stars
73
4 stars
8
3 stars
6
2 stars
4
1 star
70
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and failures in package delivery, including missed delivery attempts and packages being left at incorrect addresses.
Customer Service
Many reviews highlighted poor customer service experiences, including difficulty reaching a human representative and unhelpful responses from automated systems.
Staff Performance
While some customers praised individual staff members for their helpfulness and friendliness, there were consistent complaints about the overall service quality and reliability.
Communication Problems
Customers expressed frustration over lack of communication regarding delivery status and issues, leading to confusion and dissatisfaction.
Mixed Experiences
Some customers had positive experiences with specific employees or locations, but these were overshadowed by widespread complaints about service inconsistency.
- CHCristo HernandezDec 30, 20251.0Yall trash ash my order still not out for delivery it reached y’all’s location at 4am why it still not out for delivery it’s 12:24 midday do better.
- TGTristan GrayDec 5, 20251.0AI virtual assistant hung up on me. It could not understand simple sentences.
- MMMako MauriNov 13, 20251.0Extremely incompetent delivery service. I had multiple delivery date changes and then on two different days I had trucks out here who showed up and left without delivering my package. I called the FedEx number and get the run around with bullshit excuses. FedEx at this point is no better than USPS and I still haven’t gotten my package.
- VSVerla SuchyNov 7, 20252.0They can't find our place. I called and confirmed our address. They were going to let the driver know and delivery will arrive today. It's 5:50pm and still no delivery. Shipper sent it priority express.
- SSSarah SchmidtAug 23, 20251.0My packages ALWAYS arrive late. This last one was sent overnight priority, and will be three days late. I even paid extra for a preferred time slot. I asked the shipper to release it so I can pick it up at the location when it comes in, and now it is just sitting in Cedar Rapids waiting to be scanned. For two more extra days. They won't let me pick it up until the day after tomorrow. NOT HAPPY. You suck.
Frequently Asked Questions About FedEx Ship Center
What services are offered at the FedEx Ship Center in Cedar Rapids?
The FedEx Ship Center provides packing supplies, boxes, and FedEx expedited, standard, and economy shipping services including FedEx Express, FedEx Ground, and FedEx Freight.
What are the operating hours of the FedEx Ship Center?
The center is open Monday through Friday from 8:30 AM to 8:30 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
Where is the FedEx Ship Center located in Cedar Rapids?
It is located at 3601 Beech Way SW, Cedar Rapids, IA 52404, US.
How can I get shipping discounts at this FedEx location?
You can create a free FedEx account to access shipping discounts as promoted by the FedEx Ship Center.
What payment methods are accepted at FedEx Ship Center?
FedEx accepts American Express, cash, check, Discover, MasterCard, and Visa.
How can I schedule delivery or hold shipments for pickup at FedEx Ship Center?
You can use the FedEx Delivery Manager service to schedule residential deliveries or have shipments held for pickup.
Are there any nearby bus services that can help me reach the FedEx Ship Center?
Yes, Greyhound: Bus Stop - Burlington Trailways and Trailways bus stations are nearby and can help you find public transportation options to the FedEx Ship Center.
Is there an airport near the FedEx Ship Center that customers could use?
Yes, PS Air and Clay Jones Aviation Center airports are close by, providing convenient air travel options for customers visiting the FedEx Ship Center.
What other services are available near the FedEx Ship Center related to public safety?
The Eastern Iowa Airport Police/Fire Department is nearby, providing fire protection and other public safety services.
How can the proximity to Iowa Flight Training benefit customers of FedEx Ship Center?
Iowa Flight Training, a nearby flight school, might be of interest to FedEx customers who are involved in aviation or require shipping services related to flight training materials or equipment.