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The DHL Express Service Point at Cedar Rapids Airport in Cedar Rapids offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Cedar Rapids
9435 Shepard Court SW, Cedar Rapids, IA
52404, United States
Hours
Reviews
2.2
67 reviews
5 stars
17
4 stars
3
3 stars
3
2 stars0
1 star
44
- LLLaramieNov 14, 20251.0Zero stars should be an option. I was supposed to have a package delivered this past Thursday but they drove past my house and said my address was "bad" after having sent text updates multiple times, once with a live map showing the truck on my road. I called DHL and told them what happened. The guy didn't understand because when he entered my address into Google maps, it was fine. He said it would be delivered the next day. The next day, I didn't get any text updates and when I checked the tracking, it said it was put on "hold" at 4:38pm. No explanation at all, just "hold". I called DHL again and once again, they didn't know why. I asked to speak to a manager and was told they don't transfer calls. Now it's supposed to be delivered on Monday. If it doesn't show up, I'm supposed to call a third time and talk to another representative who will also not have any information. Pathetic.
- BDBh DAug 28, 20255.0I have never had problems with dhl. I am writing because I found a pair of car keys on my driveway. Wonder if the driver to Coralville on 8/25 is missing a pair
- MVM VAug 12, 20251.0Complete joke. My shipment was to be rerouted to a different destination and was submitted in a timely manner, however they seem to be incapable of reading the simple message that was in their system to reroute it. Not that hard to do but apparently they are incapable of doing the most simple of tasks. They marked it ready for pick up at the destination I had them reroute it to, just to find out that they still have it in their possession saying I need to come pick it up. Pathetic and I hope they reimburse the shipping because it’s not that difficult to do a simple job.
- KKKatie KilburgJul 10, 20251.0Not sure what driver was in the Anamosa/Stone City area today (7/10/25) but while I was out with my dog they came speeding down our road going at least 40mp, and ended up driving down the middle of the road when they passed my house. Our roads speed limit is 25. We are a residential area with many kids and pets. Clearly that person shouldn’t be driving for DHL if they can’t pay attention to speed limits and residential areas.
- DHDavid HansenJul 3, 20251.0They say very important to advise them if suspected fraud. I have spent 2 hours trying to get through to someone or get a response from their canned response system that lacks fraud choice or live customer support.
Frequently Asked Questions About DHL Express Service Point Cedar Rapids
Where is DHL Express Service Point Cedar Rapids located?
It is located at 9435 Shepard Court SW, Cedar Rapids, IA 52404, United States.
What are the operating hours of DHL Express Service Point Cedar Rapids?
The service point is open Monday to Friday from 8:00 AM to 8:30 PM and closed on Saturdays and Sundays.
What shipping services does DHL Express Service Point Cedar Rapids offer?
They offer international shipping services, next day shipping and delivery for personal or business needs, and can ship luggage, passports, or packages of any size across the U.S. or internationally.
Does DHL Express Service Point Cedar Rapids provide delivery services?
Yes, they provide delivery services as part of their pickup and delivery options.
What payment methods are accepted at DHL Express Service Point Cedar Rapids?
They accept American Express, Apple Pay, Check, Discover, Mastercard, and Visa.
Is DHL Express Service Point Cedar Rapids wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
How can I contact DHL Express Service Point Cedar Rapids?
You can call them at their local phone number +1 319-366-0556 or their main phone +1 800-225-5345.
How can travelers use nearby transportation services to reach DHL Express Service Point Cedar Rapids?
Travelers can use the Greyhound Bus Stop - Burlington Trailways or the Trailways bus station nearby, making it convenient to reach DHL Express Service Point Cedar Rapids by bus while traveling through Cedar Rapids Airport area.
What nearby airport facilities should customers know about when visiting DHL Express Service Point Cedar Rapids?
DHL is located near several airport facilities including Cedar Rapids International Airport, Clay Jones Aviation Center, and Cedar Rapids Air Traffic Control Tower, which can be useful landmarks or points of interest when visiting the service point.
Are there any nearby car rental services customers can use when visiting DHL Express Service Point Cedar Rapids?
Yes, National Car Rental and Hertz Rent A Car are nearby, helping customers who need convenient transportation options before or after their visit to DHL Express Service Point Cedar Rapids.