DHL Express Service Point Cedar Rapids

2.2
67 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Cedar Rapids Airport in Cedar Rapids offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point Cedar Rapids
9435 Shepard Court SW, Cedar Rapids, IA
52404, United States

Hours

Reviews

2.2
67 reviews
5 stars
17
4 stars
3
3 stars
3
2 stars
0
1 star
44
  • LL
    Laramie
    Nov 14, 2025
    1.0
    Zero stars should be an option. I was supposed to have a package delivered this past Thursday but they drove past my house and said my address was "bad" after having sent text updates multiple times, once with a live map showing the truck on my road. I called DHL and told them what happened. The guy didn't understand because when he entered my address into Google maps, it was fine. He said it would be delivered the next day. The next day, I didn't get any text updates and when I checked the tracking, it said it was put on "hold" at 4:38pm. No explanation at all, just "hold". I called DHL again and once again, they didn't know why. I asked to speak to a manager and was told they don't transfer calls. Now it's supposed to be delivered on Monday. If it doesn't show up, I'm supposed to call a third time and talk to another representative who will also not have any information. Pathetic.
  • BD
    Bh D
    Aug 28, 2025
    5.0
    I have never had problems with dhl. I am writing because I found a pair of car keys on my driveway. Wonder if the driver to Coralville on 8/25 is missing a pair
  • MV
    M V
    Aug 12, 2025
    1.0
    Complete joke. My shipment was to be rerouted to a different destination and was submitted in a timely manner, however they seem to be incapable of reading the simple message that was in their system to reroute it. Not that hard to do but apparently they are incapable of doing the most simple of tasks. They marked it ready for pick up at the destination I had them reroute it to, just to find out that they still have it in their possession saying I need to come pick it up. Pathetic and I hope they reimburse the shipping because it’s not that difficult to do a simple job.
  • KK
    Katie Kilburg
    Jul 10, 2025
    1.0
    Not sure what driver was in the Anamosa/Stone City area today (7/10/25) but while I was out with my dog they came speeding down our road going at least 40mp, and ended up driving down the middle of the road when they passed my house. Our roads speed limit is 25. We are a residential area with many kids and pets. Clearly that person shouldn’t be driving for DHL if they can’t pay attention to speed limits and residential areas.
  • DH
    David Hansen
    Jul 3, 2025
    1.0
    They say very important to advise them if suspected fraud. I have spent 2 hours trying to get through to someone or get a response from their canned response system that lacks fraud choice or live customer support.

Frequently Asked Questions About DHL Express Service Point Cedar Rapids

Where is DHL Express Service Point Cedar Rapids located?

It is located at 9435 Shepard Court SW, Cedar Rapids, IA 52404, United States.

What are the operating hours of DHL Express Service Point Cedar Rapids?

The service point is open Monday to Friday from 8:00 AM to 8:30 PM and closed on Saturdays and Sundays.