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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 305 2nd Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
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- MSMegan SmithNov 17, 20251.0I genuinely do not understand how anyone at this post office still has a job. They have to be completely incompetent. They are too lazy to deliver packages and will just mark them as available for pick up. They don’t even try. I have filed MULTIPLE complaints about this post office. And now they didn’t even mark my package as available for pickup. The put it as invalid address. Even though it was on my informed delivery! Which it could only be on if the address was correct. When I called the UDPS customer service to file ANOTHER complaint they verified the r address was correct. It had been changed from available for pickup to invalid for no apparent reason. I have a feeling this was in retaliation for the complaint I just filed last week. I’m so sick of getting “sorry, it was scanned into the wrong pile.” There is no way I could make the same mistake this many times at my job and still have a job. And I’m just one person. How many other people in this town don’t get their packages due to the incompetence and laziness of the employees at this post office? Absolutely ridiculous.
- CSCindy StevensonJun 2, 20251.0Lobby hours are so limited that if you don't work in town, you can never get there. I had a package delivered to the PO on a Tuesday morning and by Friday, it still had not made it in to a locker and I had gotten an email from the sender that if it wasn't picked up within two days, it would be returned to sender.
- AVAnthony VanDeventerMar 17, 20251.0Horrible customer service! My mail has been returned to sender on multiple occasions even though it is addressed correctly to me. I have complained multiple times and NOTHING has been done about it.
- JMJason MausserSep 3, 20241.0They never use the parcel lockers for bigger packages. And the window hours are not convenient for anyone who works out of town.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 305 2nd Ave NW in Cascade, IA?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services.
Do I need an appointment for passport services at this USPS?
Yes, you generally need to schedule an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the Cascade USPS location?
Monday to Friday, it’s open from 9:00 AM to 10:30 AM and then from 12:30 PM to 4:00 PM. On Saturdays, it is open from 9:30 AM to 10:30 AM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person at the Post Office with two forms of ID.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but it’s best to confirm exact lobby access hours with your local Post Office.
What nearby dining options are close to the Cascade USPS for a meal before or after my visit?
Nearby you can find Grace’s Place, an American diner; Moski’s BBQ offering barbecue cuisine; Subway for sandwiches; 1891 Saloon & Eatery for pub fare and pizza; and Happy Joe’s Pizza & Ice Cream.
Are there any nearby public services or government offices near the USPS in Cascade?
Yes, Cascade City Hall, the Cascade Public Library, and the Cascade Historical Jail are located nearby, offering various public and community services.
What local businesses near the USPS might be useful for banking or insurance needs?
Ohnward Bank & Trust is nearby for banking, and both North Fork Insurance Agency and Callahan Insurance Inc. provide local insurance services close to the Post Office.
Where can I find postal and shipping supplies near the USPS Cascade location?
Besides the USPS, nearby businesses like Cascade Customs by JKP Designs offer printing services, and The Quilting Tree provides arts and crafts supplies if you need packaging materials or related items.