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United States Postal Service

1.0
(6 reviews)

Business Details

305 2nd Ave NW, Cascade, IA
52033, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 305 2nd Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
305 2nd Ave NW, Cascade, IA
52033, United States

Hours

Reviews

1.0
6 reviews
5 stars
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4 stars
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1 star
6
  • KB
    Kyle Bearce
    Feb 11, 2026
    1.0
    Completely worthless employees. I was basically yelled at by the a lady at the counter for my amazon package not having my last name on it. Why is this an issue now? I've have Amazon packages for the last 6 years delivered no problem.... we all miss Suzie.
  • JS
    Jennifer Stecklein
    Dec 30, 2025
    1.0
    They misplaced a prescription package and the answer was “ I don’t know what to tell you we show it delivered”. Took two days to determine they could not find it. Very disappointing…
  • MS
    Megan Smith
    Nov 17, 2025
    1.0
    I genuinely do not understand how anyone at this post office still has a job. They have to be completely incompetent. They are too lazy to deliver packages and will just mark them as available for pick up. They don’t even try. I have filed MULTIPLE complaints about this post office. And now they didn’t even mark my package as available for pickup. The put it as invalid address. Even though it was on my informed delivery! Which it could only be on if the address was correct. When I called the UDPS customer service to file ANOTHER complaint they verified the r address was correct. It had been changed from available for pickup to invalid for no apparent reason. I have a feeling this was in retaliation for the complaint I just filed last week. I’m so sick of getting “sorry, it was scanned into the wrong pile.” There is no way I could make the same mistake this many times at my job and still have a job. And I’m just one person. How many other people in this town don’t get their packages due to the incompetence and laziness of the employees at this post office? Absolutely ridiculous.
  • AV
    Anthony VanDeventer
    Mar 17, 2025
    1.0
    Horrible customer service! My mail has been returned to sender on multiple occasions even though it is addressed correctly to me. I have complained multiple times and NOTHING has been done about it.
  • JM
    Jason Mausser
    Sep 3, 2024
    1.0
    They never use the parcel lockers for bigger packages. And the window hours are not convenient for anyone who works out of town.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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