Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1011 N Ankeny Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
147 reviews
5 stars
52
4 stars
6
3 stars2
2 stars
10
1 star
77
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with packages being marked as delivered but not actually received, as well as frequent misdeliveries to incorrect addresses.
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are described as rude and unresponsive.
Long Wait Times
Many customers experienced long wait times at the post office, particularly during busy periods, leading to frustration.
Inconsistent Mail Handling
There are consistent complaints about mail being lost, mishandled, or delivered to the wrong addresses, indicating a lack of accountability and efficiency.
Positive Employee Interactions
Despite the issues, some customers highlighted positive experiences with specific employees who provided excellent service and assistance.
- ZZZoeyNov 15, 20255.0The manager was so helpful! I appreciate her so much!
- SMStephen MooreNov 4, 20255.0Although my interactions with the Ankeny Post Office have been little I did want to shout out the employee Liz. Her work ethic and communication is top tier. She's been very helpful in a handful of situations.
- MSMary SpuzelloOct 24, 20255.0I don’t have a problem with mail service. However if I go to mail a letter at the drive by mail box at the post office, the stop sign at the drive to turn left or right is faded to almost all white. And the shrub at the end of the same driveway is too big to see around safely. It needs to be trimmed back or removed for safety. Thank you very much for your attention
- JWJ WOct 9, 20252.0Informed delivery digest gives a time range for packages to be delivered. When I am waiting for a package I need to sign for, I stay near my front door because if I don't hear the mail truck drive down the road and flag him down, often times, the postal carrier does not even bother to try to deliver the package so I have to hunt it down the next day to sign for it. Sometimes the delivery times change from by 11:30pm to by 2pm then after 2pm it is a miracle if the package shows up at all. Sometimes the carrier leaves a form for me to sign on my front door but never comes back to see if I signed it and deliver my package. So frustrating!
- MKMarc KernsOct 2, 20251.0A couple of years ago, our mailbox was hit multiple times during the winter season, and after the 3rd hit, it was ripped out entirely. To save ourselves a headache, we thought it would be easier to go with a wall mounted box. We did so, and when I called to let the Post Office know about it, they told us it could only be a curbside mailbox. I asked them why and explained my situation, but they never bothered to give me any reasons. They just kept insisting that it HAD to be a curbside box. I even told them that we LITERALLY had houses not even a block from us that had wall mounted boxes, and I couldn't understand why they could have it, but we couldn't. The postmaster just kept telling us "curbside only." The service I got was rude and nobody could explain to me why. Not only that, but I have made every attempt while we have lived at that house since early 2019 to stop any/all mail sent to the previous owners of the home from being delivered. I asked the post office directly, I called their 800 number, and I even left a note inside the mailbox that only mail with OUR names on it can be delivered, and the rest should be sent back. At one point, I even wrote on a letter "Return to sender" and stuck it back into the mailbox for them to take. It was taken the next day, and a day or two after that, it was right back in our box yet again, complete with my "return to sender" note on it. The only thing that has helped is that I have had to contact whoever sent the letter to tell them that the person in question no longer lives at that address. I honestly shouldn't have to, but this is where I'm at.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the operating hours of the United States Postal Service at 1011 N Ankeny Blvd?
The Post Office is open Monday to Friday from 8:45 AM to 5:00 PM, Saturday from 9:30 AM to 12:00 PM, and is closed on Sundays.
Can I apply for a passport at the Ankeny Post Office location?
Yes, this location accepts first-time passport applications. Please complete and print your passport application form before applying and schedule an appointment online for passport services and photos.
Is an appointment required for passport photo services?
Yes, you need to schedule an appointment through the online scheduler for first-time passport and photo services at this location.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online by searching available boxes at https://www.usps.com/manage/po-boxes.htm, and then complete the setup in person at this Post Office.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though access hours may vary. Check with this Post Office for specific lobby hours.
What other services can I find at the United States Postal Service at 1011 N Ankeny Blvd?
Besides mail and package shipping, you can find money orders, PO Boxes, passports, gift cards, and more at this location.
How can nearby businesses help me when visiting the United States Postal Service at Ankeny?
Nearby places like Northwest Bank and First National Bank can assist with financial services, while Walgreens offers pharmacy and convenience items, making it easy to run multiple errands in one trip.
Are there other postal facilities near the United States Postal Service at 1011 N Ankeny Blvd?
Yes, nearby postal facilities include the Ankeny Post Office and another United States Postal Service location, offering additional options for postal services in the area.
Can I combine healthcare visits with my trip to the Post Office?
Yes, medical centers such as Advanced Family Dentistry, Ankeny Clinic, and Unity Point Ankeny Walk-In Clinic are nearby, allowing you to attend to health appointments before or after your postal visit.