Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4842 in Ankeny offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Delaware Market Place.
Details
- DeliveryNot available
Location
Hours
Reviews
2.9
174 reviews
5 stars
74
4 stars
4
3 stars
5
2 stars
8
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others are reported as rude and unhelpful.
Pricing Issues
Many customers expressed frustration over unexpected charges for services like taping boxes and printing labels, leading to perceptions of price gouging.
Operational Hours
Customers reported issues with inconsistent hours of operation, including being turned away shortly after closing time despite posted hours.
Efficiency
While some reviews praised the quick and efficient service, others noted long wait times and disorganization during busy periods.
Trust and Reliability
Several customers raised concerns about lost packages and poor handling of returns, leading to a lack of trust in the store's reliability.
- GPGenasee Post2 days ago1.0The dude there was so rude, I’m not even mad about my package being delayed that was just horrible going into the store. They can’t help you!
- EPEmily Pace4 days ago1.0Customer service is a joke! Super rude worker, yelling at customers as they leave! I would go anywhere else but here!
- DNDrB NuggzJan 5, 20261.0$4 for printing one label + $4 for tapping it on package is insane! I can buy one roll of tape with $4! The UPS in West Des Moines only charges $2 for printing one copy and they tape it on your package for free.
- MDmatt daisyJan 3, 20265.0Customer first mindset. I misunderstood my obligations for returning two items, but Erika was phenomenal! Helped me with printing and packaging.
- CHCarla HetletDec 26, 20251.0It said it was open. Drove 20 minutes and it was closed on a Friday afternoon. Ugh.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Ankeny offer?
The UPS Store #4842 in Ankeny provides expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, and faxing.
What are the regular business hours for The UPS Store in Ankeny?
The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Does The UPS Store in Ankeny provide mailbox rental services?
Yes, The UPS Store offers mailbox services for all your mail and packages.
What payment options are accepted at The UPS Store in Ankeny?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any special offers available at The UPS Store in Ankeny?
Yes, customers can save big with special offers and coupons available on their website.
What office and mailing products can I buy at The UPS Store in Ankeny?
The store offers office products, mailing supplies, moving boxes, and stamps & postage.
Which nearby restaurants can I visit before or after my visit to The UPS Store in Ankeny?
You can try Pancheros Mexican Grill, HuHot Mongolian Grill, Marble Slab Creamery, or Great American Cookies, all located nearby in the Delaware Market Place area.
Are there any nearby services to help with phone or computer repairs near The UPS Store?
Yes, uBreakiFix offers mobile phone and computer repair services close to The UPS Store.
What nearby shops or services can I visit along with The UPS Store for business needs or personal care?
Nearby you can find Next Step Advertising for marketing services, Fantastic Sams Hair Salons for grooming, and Brown Dog Bakery for pet supplies and grooming.