Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4842 in Ankeny offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Delaware Market Place.
Details
- DeliveryNot available
Location
Hours
Reviews
2.9
164 reviews
5 stars
71
4 stars
4
3 stars
5
2 stars
8
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while a few praised friendly and efficient service.
Pricing Issues
Numerous reviews highlighted dissatisfaction with pricing, particularly for tape and shipping costs, with some customers feeling prices were excessive or inconsistent.
Operational Problems
Customers frequently reported issues with store hours, long wait times, and staff being unhelpful or untrained, leading to frustration and negative experiences.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, particularly with specific employees who provided excellent service and support.
Return Process
Many customers expressed frustration with the Amazon return process at this location, citing issues with packaging requirements and additional charges.
- MJMark JudischNov 11, 20255.0Quick and efficient
- SSscottNov 5, 20251.0They never answer their damn phone
- BABryce AndersonNov 3, 20255.0Always use this store for shipping & Amazon returns. They are always very helpful! Adequately staffed to serve all that come through door promptly! I appreciate their professionalism! Thank you
- HBHaley BaldwinOct 27, 20251.0Corporate took away printing availability for Amazon returns. So now you must print return label prior to dropping off at UPS store. Very inconvenient and now will go to Staples.
- ABAli BasslerOct 17, 20255.0How easy it was to get help and be on my way. No line and helpful customer service.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Ankeny offer?
The UPS Store #4842 in Ankeny provides expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, and faxing.
What are the regular business hours for The UPS Store in Ankeny?
The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Does The UPS Store in Ankeny provide mailbox rental services?
Yes, The UPS Store offers mailbox services for all your mail and packages.
What payment options are accepted at The UPS Store in Ankeny?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any special offers available at The UPS Store in Ankeny?
Yes, customers can save big with special offers and coupons available on their website.
What office and mailing products can I buy at The UPS Store in Ankeny?
The store offers office products, mailing supplies, moving boxes, and stamps & postage.
Which nearby restaurants can I visit before or after my visit to The UPS Store in Ankeny?
You can try Pancheros Mexican Grill, HuHot Mongolian Grill, Marble Slab Creamery, or Great American Cookies, all located nearby in the Delaware Market Place area.
Are there any nearby services to help with phone or computer repairs near The UPS Store?
Yes, uBreakiFix offers mobile phone and computer repair services close to The UPS Store.
What nearby shops or services can I visit along with The UPS Store for business needs or personal care?
Nearby you can find Next Step Advertising for marketing services, Fantastic Sams Hair Salons for grooming, and Brown Dog Bakery for pet supplies and grooming.