With a focus on the community of small businesses and consumers, Staples in Ankeny, IA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on staff performance is mixed; while many customers praised helpful and friendly associates, others reported rude and unhelpful interactions, particularly in the printing department.
Product Availability
Customers appreciated the wide selection of office supplies and printing services, often finding what they needed easily.
Store Cleanliness
The store is generally noted for being clean and well-maintained, contributing positively to the shopping experience.
Order Processing
There are complaints about delays in online order processing and issues with printing services, leading to customer dissatisfaction.
RM
R&P MANUFACTURING
Feb 20, 2026
5.0
We needed to purchase some translation earbuds. The associate was so helful in making this sale possible. Thank you very much!
DG
Daniel Gannon
Feb 7, 2026
5.0
Very knowledgeable in product line and C/S skills
AM
Alexa McCarthy
Feb 3, 2026
5.0
Danielle in the Printing Department was fantastic. She patiently provided advice and when my online order would not have turned out well with what I had entered, she took the time to call me and suggest a better option. Thank you so much, Danielle!
SS
Sydney
Jan 26, 2026
2.0
The lady at the print center was not very helpful. Very short and did not explain things. This was Saturday 1/24. She asked if I needed to print right away (well yes) and then quickly started pushing me to use the self printers. I immediately say I need cardstock because I couldn’t get a word in about what I was even printing. She then just starts saying the long email I need to send my prints too. I start sending them. It was 10 certificates. Nothing crazy. She then starts printing them off. I get done emailing and she says okay that will be 1 hour. I’m am a bit shocked because half of them are printed right there. I can see the pile. I ask why and she says well what if other customers come in. Ma’am. Really. I’m the only one here. I understand it can take 1 hour and that’s fine but the way things were said just were not good. To add to that my prints were in fact messed up. One was double printed so one item didn’t get printed.
TA
Theresa Agey
Dec 21, 2025
5.0
I was having trouble picking out a printer and Heather saved the day! Not only was she helpful in getting a printer but she helped me out to my car with it as well. She also helped me get the app downloaded so I could earn rewards on my large purchase. She was absolutely wonderful!
This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: