Brand Certified
The UPS Store
4.4(231 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
809 Wheeler St, Ames, IA
50010, United States
Certified by The UPS Store • Feb 22, 2026
(515) 232-1188
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ia/ames/809-wheeler-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5469 in Ames offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northern Lights Center @ The Corner Of Wheeler & Grand.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.4
231 reviews
5 stars
188
4 stars
11
3 stars
4
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.
Efficiency
Many customers appreciated the quick and efficient service, although some noted slow service during busy times.
Packaging Quality
Several reviews highlighted the excellent packing services, ensuring items arrived safely and in good condition.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that charges were higher than expected compared to other locations.
Store Environment
The store is generally described as clean and well-organized, contributing to a positive customer experience.
- JEJulie EastlundFeb 5, 20265.0Sumi, at the Ames, Iowa store, Wheeler St., is absolutely the best! I had MANY returns today and she was so patient and kind! She helped other customers while I was pulling up my barcodes, so that a line didn’t form. If you’re in the area and have a UPS return, visit Sumi!!🩷
- TBTaylour BeckmanJan 16, 20261.0Lady in charge is Extremely rude. Not professional at all at the very least she should be written up... she should not be allowed to talk to customers that way. Every time I've come in shes rude. Was in last night and she was rude to me and a vendor guy. Even if someone is in the wrong she should be conducting herself a lot better especially if shes a manager, absolutely despicable! Do better this is just pathetic.
- MDMarsha DiesDec 26, 20253.0Service is not as friendly as it used to be. Employees seem more short and grumpy. Maybe overworked?
- JJJulieDec 20, 20255.0I appreciate the excellent help and pleasant people at this location.
- APAnne PrescottSep 9, 20255.0We used the pack and ship services to ship some family treasures from Iowa to Connecticut. Even though the shop was very busy when I dropped the items off, the staff was courteous and helpful. All items were well wrapped and packaged, and everything arrived in a timely manner and in very good shape.
Frequently Asked Questions About The UPS Store
What shipping and packing services does The UPS Store in Ames offer?
The UPS Store in Ames offers expert packing and shipping services to ensure your items are safely sent to their destination.
Can I use The UPS Store in Ames for printing and document finishing?
Yes, The UPS Store provides professional printing services and document finishing to meet your business or personal needs.
Does The UPS Store in Ames offer mailbox rental services?
Yes, they offer mailbox services for your mail and packages, providing a secure and convenient way to receive mail.
What are the operating hours of The UPS Store in Ames?
The UPS Store is open Monday through Friday from 8 AM to 7 PM, Saturdays from 9 AM to 2 PM, and closed on Sundays.
Is The UPS Store in Ames open on public holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store, Ames?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Are notary and fax services available at The UPS Store in Ames?
Yes, notary and faxing services are available to customers at this location.
What nearby places can I visit before or after using The UPS Store in Ames?
You can visit nearby places like Katherine Frame - American Family Insurance for insurance needs, Shred Nations for shredding services, or Esprit Salon for beauty treatments.
Where can I find grocery stores near The UPS Store in Ames?
Las Poblanas grocery Store and Ames Asian Market are nearby supermarkets where you can shop for groceries.
Are there any dining options close to The UPS Store in Ames?
Yes, 888 Restaurant, a Chinese restaurant, and Dairy Queen, an ice cream and fast food restaurant, are close by.
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