Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5469 in Ames offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northern Lights Center @ The Corner Of Wheeler & Grand.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
229 reviews
5 stars
187
4 stars
11
3 stars
4
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor service and unprofessional behavior.
Efficiency
Several reviews highlighted the store's quick and efficient service, with many customers appreciating the fast processing of their shipping needs.
Packaging Quality
Customers frequently noted the excellent packaging of items, with many expressing satisfaction that their packages arrived safely and in good condition.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that charges were higher than expected compared to other locations.
Store Environment
The store is generally described as clean and well-organized, contributing to a positive customer experience.
- MDMarsha DiesDec 26, 20253.0Service is not as friendly as it used to be. Employees seem more short and grumpy. Maybe overworked?
- JTJulie TrainDec 20, 20255.0I appreciate the excellent help and pleasant people at this location.
- APAnne PrescottSep 9, 20255.0We used the pack and ship services to ship some family treasures from Iowa to Connecticut. Even though the shop was very busy when I dropped the items off, the staff was courteous and helpful. All items were well wrapped and packaged, and everything arrived in a timely manner and in very good shape.
- RWRuoyu WangAug 20, 20251.0Very bad experience. The staff doesn’t know how to do the business and everything goes extremely slow.
- EREcoHunter42 (Perception is Reality)Aug 17, 20251.0I went in to drop off a package that was a return to Amazon. Very routine, I have sold on Ebay for 16 years now. The older women refused to scan my package. She wanted me to pay for a print from my email. I don't know what you charge to print one page, and the box was a simple scan. I won't be back.
Frequently Asked Questions About The UPS Store
What shipping and packing services does The UPS Store in Ames offer?
The UPS Store in Ames offers expert packing and shipping services to ensure your items are safely sent to their destination.
Can I use The UPS Store in Ames for printing and document finishing?
Yes, The UPS Store provides professional printing services and document finishing to meet your business or personal needs.
Does The UPS Store in Ames offer mailbox rental services?
Yes, they offer mailbox services for your mail and packages, providing a secure and convenient way to receive mail.
What are the operating hours of The UPS Store in Ames?
The UPS Store is open Monday through Friday from 8 AM to 7 PM, Saturdays from 9 AM to 2 PM, and closed on Sundays.
Is The UPS Store in Ames open on public holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store, Ames?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Are notary and fax services available at The UPS Store in Ames?
Yes, notary and faxing services are available to customers at this location.
What nearby places can I visit before or after using The UPS Store in Ames?
You can visit nearby places like Katherine Frame - American Family Insurance for insurance needs, Shred Nations for shredding services, or Esprit Salon for beauty treatments.
Where can I find grocery stores near The UPS Store in Ames?
Las Poblanas grocery Store and Ames Asian Market are nearby supermarkets where you can shop for groceries.
Are there any dining options close to The UPS Store in Ames?
Yes, 888 Restaurant, a Chinese restaurant, and Dairy Queen, an ice cream and fast food restaurant, are close by.