United States Postal Service

4.5
24 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 300 8th St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 8th St SE, Altoona, IA
50009, United States

Hours

Reviews

4.5
24 reviews
5 stars
21
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • CW
    Cary Worley
    Sep 12, 2025
    5.0
    The ladies that work there are always nice.
  • MS
    Missy Simon
    Aug 31, 2021
    1.0
    This has got to be the WORST Post Office ever!! Every time I go in there it seems like only one lady is working even though there are others in there. I am blown away by the lack of customer service and lack of urgency the workers have at this location. When the ONE person that actually works is busy and the line is 4+ people deep, don't stand there wiping down counters or looking over your shoulder, jump in and do something. IF you have to go here, make sure you have plenty of time because they could care less if you're on a schedule.
  • JH
    Jayda Hollander
    Mar 13, 2021
    5.0
    With the amount of packages that I have on a daily basis the girls there always make me feel welcomed and never seem to be upset that I drop so much off for them to scan. They do a fantastic job getting my packages on their way, quickly. I highly recommend the Altoona, IA location. They're awesome to work with! ♡
  • AF
    Angie Frees
    Jul 21, 2016
    1.0
    Worst service! I told them my mail was getting sent back the lady told me I was a liar and I needed to prove it! They seriously are the most disrespectful people!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.