Brand Certified
Staples
3.4(163 reviews)
Certified by Staples • Mar 01, 2026
Business Details
3500 8th St. SW, Altoona, IA
50009, United States
Certified by Staples • Mar 01, 2026
(515) 957-8233
Certified by Staples • Mar 01, 2026
https://stores.staples.com/ia/altoona/3500-8th-st-sw
Certified by Staples • Mar 01, 2026
About
Certified by Staples • Mar 01, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Altoona, IA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Mar 01, 2026
Hours
Certified by Staples • Mar 01, 2026
Reviews
3.4
163 reviews
5 stars
76
4 stars
17
3 stars
15
2 stars
8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, many customers reported rude and unprofessional behavior from staff.
Efficiency
Customers frequently mentioned long wait times and inefficient service, particularly during busy periods, leading to frustration.
Product Availability
Several reviews noted issues with stock availability and the need to order items online, which disappointed customers expecting to find products in-store.
Store Organization
Customers described the store as unorganized and lacking sufficient staff to assist, contributing to a negative shopping experience.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with specific employees who provided excellent service.
- AAabaldus12Feb 20, 20261.0Went on 2-20-26 at 4:44pm to mail a UPS pre-paid package. Employee said absolutely not one word to me. I said hello to him and he couldn't even be bothered to take his head phones out. He handed me my receipt and walked away. Blown away by how bad this store has gotten. I've gone here a few times recently and had poor customer service. I'll actively be staying away from this place from now on.
- NHNancy HerndonJan 30, 20265.0Mike was great and got ny phone all figured out. Great customer service đź‘Ź
- SMskyler maciasJan 7, 20262.0Waited at the check out for over 20 minutes before an employee came to check us out. When asking the gentlemen behind the return counter he got really rude and said they were busy. I understand this but waiting almost a half hour just get checked out is insane. Please do better.
- PMpatrick malleryJan 6, 20261.0$41 to fax 19 pages, never going back to staples again.
- MPMonica PostJan 2, 20265.0REMO helped me make copies from self service befoe. He is Fantastic!!!!!!!
Frequently Asked Questions About Staples
What are the main services offered by Staples in Altoona, IA?
Staples in Altoona offers printing, shipping, technology, travel, and recycling services along with office supplies, tech products, and inspiration for new ways of working and learning.
What are the store hours for Staples in Altoona?
Staples is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What types of products can I find at Staples in Altoona?
Staples offers a variety of products including laptops, desktops, printers, ink and toner, office supplies like paper and pens, cleaning supplies, office furniture, and electronics from brands like Dell, HP, Apple, and more.
What payment methods are accepted at Staples in Altoona?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does Staples in Altoona offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I recycle electronics and ink cartridges at Staples in Altoona?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
Where is Staples located in Altoona, IA?
Staples is located at 3500 8th St. SW, Altoona, IA 50009, USA.
Are there nearby UPS locations that complement Staples’ shipping services?
Yes, there are nearby UPS Access Point locations and a UPS Alliance Shipping Partner near Staples which can assist with shipping and package pickup, making it convenient for customers to handle all their shipping needs in one area.
What nearby food options are available around Staples for a quick meal?
Customers can visit nearby restaurants such as Pizza Hut Express, Pancheros Mexican Grill, Buffalo Wild Wings, Jersey Mike’s Subs, Wendy’s, Papa Murphy’s, and Starbucks for a variety of dining options before or after shopping at Staples.
Which nearby stores can I visit for complementary shopping when visiting Staples?
Nearby stores include Target Altoona for grocery and department needs, Lowe’s Home Improvement for hardware and home goods, CVS Pharmacy for medical supplies and pharmacy services, and mattress and furniture stores like Mattress Firm and Midwest Mattress.
Brand Certified Facts from Staples
This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website