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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Altoona, IA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
148 reviews
5 stars
69
4 stars
17
3 stars
14
2 stars
7
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude and unprofessional.
Staff Efficiency
Customers noted that the store is often short-staffed, leading to slow service and long wait times.
Product Availability
Several reviews mentioned issues with product availability and stock, particularly for specific items like ink cartridges.
Store Environment
The store is described as clean and organized, but some customers found it unorganized and lacking in staff assistance.
Amazon Returns
The process for Amazon returns has received criticism for being inefficient and poorly managed.
- GHGary Hagan1 day ago5.0Just wanted to give a shout out to your store manager about the good customer service that Ash Bond did in making a large poster size reproduction of a a couple of timeline diagrams from a book I was teaching out of. She went over and beyond providing quick and an excellent reproduction for my group that I’m teaching. She is a pleasure to work with and a credit to your store service! I will gladly come again for future projects and work with Ash!
- JJJulia JonesNov 15, 20255.0So convenient to have Staples in our area.
- DBDonald BakerNov 13, 20255.0I have found Staples to be my go too for all my needs. I have found the personal to be nice and positive when talking with them. It's like one stop shopping!
- MSmaggie SchroederNov 12, 20251.0This place is absolutely horrible. There is zero customer service. Everyone seems irritated that you’re in there and have a need. Came in for copies and they wanted me to do all the work. This place is a waste of time. Probably be out of business shortly.
- PIPatti InmanNov 11, 20251.0HAVE TRIED TO CALL 5 TIMES IN THE LAST TWO DAYS AND NO ONE EVER ANSWERS THE PHONE!
Frequently Asked Questions About Staples
What are the main services offered by Staples in Altoona, IA?
Staples in Altoona offers printing, shipping, technology, travel, and recycling services along with office supplies, tech products, and inspiration for new ways of working and learning.
What are the store hours for Staples in Altoona?
Staples is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What types of products can I find at Staples in Altoona?
Staples offers a variety of products including laptops, desktops, printers, ink and toner, office supplies like paper and pens, cleaning supplies, office furniture, and electronics from brands like Dell, HP, Apple, and more.
What payment methods are accepted at Staples in Altoona?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does Staples in Altoona offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I recycle electronics and ink cartridges at Staples in Altoona?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
Where is Staples located in Altoona, IA?
Staples is located at 3500 8th St. SW, Altoona, IA 50009, USA.
Are there nearby UPS locations that complement Staples’ shipping services?
Yes, there are nearby UPS Access Point locations and a UPS Alliance Shipping Partner near Staples which can assist with shipping and package pickup, making it convenient for customers to handle all their shipping needs in one area.
What nearby food options are available around Staples for a quick meal?
Customers can visit nearby restaurants such as Pizza Hut Express, Pancheros Mexican Grill, Buffalo Wild Wings, Jersey Mike’s Subs, Wendy’s, Papa Murphy’s, and Starbucks for a variety of dining options before or after shopping at Staples.
Which nearby stores can I visit for complementary shopping when visiting Staples?
Nearby stores include Target Altoona for grocery and department needs, Lowe’s Home Improvement for hardware and home goods, CVS Pharmacy for medical supplies and pharmacy services, and mattress and furniture stores like Mattress Firm and Midwest Mattress.