United States Postal Service

3.1
47 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 250 Imi Kala St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
250 Imi Kala St, Wailuku, HI
96793, United States

Hours

Reviews

3.1
47 reviews
5 stars
20
4 stars
5
3 stars
1
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2
1 star
19
  • JB
    Julie Barraque
    Dec 16, 2025
    1.0
    Huge rant against the Wailuku PO! Mailed 28 Christmas cards. Had to add less than 1$ to the ones that had larger, thicker ornaments. Ok,fine. Mailed another 26 small cards with small, flat ornaments. 18 arrived to their destinations no problem, NY, CA, NV, TN, WA. 8 identical cards sent back to me for additional postage. Sent my son to the PO and they charged him over $8 each for package/parcel rate!!! For a regular sized card with the small flat ornament! Identical to the 18 that had already made it to their destinations!!! I'm so mad I am livid!!! I dont dare go up there until I've calmed down! I'm on oxygen so this is a huge inconvenience for me grrrrr
  • SS
    Skanzo
    Nov 22, 2025
    1.0
    Be ware of this USPS employee. Female. Police report filed due to harassment in public on the public street from this postal employee. She is confused about her job, she believes she is local security for all her “customers”. Racist comments. Threats of harm and retaliation from this employee. Complete and utter disrespectful. 1256928
  • MT
    Maui World Travelers
    Aug 23, 2025
    4.0
    We held a box here for years at Maui's most expensive facility, but moved to Kahului due to my natural budget-minded conscience, but mainly because the Kahului location is just more convenient for us. The Wailuku facility is the newest on the rock, though its hard to believe when looking at it due to the lack of upkeep and maintenance on the building and landscaping. Their old digs was at the corner of High and Wells streets and was leveled a few years ago, where a parking lot currently sits. There are several pros here, including lots of parking compared to other facilities, a convenient drive-thru mail drop off lane, lots of lockers for over-sized parcels, 24/7 access to an automated shipping machine, and a stamp vending machine. The only con for me, like any business in Wailuku, is the lack of quick, convenient access due to Wailuku's ancient road designs. You either have to drive in an out of the way direction, or through narrow residential streets. Not a big deal, but I'm all about convenience. Service has been consistently good and is fairly quick. They usually run with at least 3 windows open. OVERALL: My go-to spot if I ever have to do "indoor business."
  • KL
    Kendall Larsen
    Dec 18, 2022
    5.0
    The Wailuku Post Office is the one to go to if you want to ship faster than anywhere! They have more than just one pick up time for your packages/letters. For example, if I take my mail to the post office by 10:30am, it's already a day sooner to anyone on the mainland. Also, if you have local mail for this island, it's not going to have to make a trip all the way to Oahu first. Remember, only Wailuku Post Office though. It's the Main Post Office for Maui.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.