United States Postal Service

3.6
44 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 68-1875 Pua Melia St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
68-1875 Pua Melia St, Waikoloa, HI
96738, United States

Hours

Reviews

3.6
44 reviews
5 stars
26
4 stars
3
3 stars
1
2 stars
1
1 star
13
  • ME
    Minoo Elison
    Jan 3, 2026
    5.0
    Joyce and Leslie are the best! Patient and kind in explaining returns and international mail. Their aloha for people is contagious, I always leave laughing or smiling. I'm so appreciative of their help. When you go be kind, working with the public is a tough job and they're excellent at theirs! 👍
  • KG
    Kuba Gorajek
    Dec 3, 2025
    5.0
    Extremely nice and helpful customer service
  • ZZ
    Zac
    Oct 9, 2025
    3.0
    Misplaced/lost mail and rude workers. I wish we could get a mailbox instead.
  • MD
    Michael Driscoll
    Sep 7, 2025
    1.0
    I have been tracking the progress of a package for 2 weeks and today was the exciting day! Carrier dropped the PS 3849 re-delivery form in the mailbox and did not even bother to ring our bell. Isn’t this form to go on the door??? Just wanted to finish the shift and did not bother to exit the mail truck and come to the door with our package. We know we were here as we had checked the mail box at 4:00pm with nothing there and then looked again at 5:45pm and the redelivery slip and another mail piece was now in the street-side mailbox. Marked “No authorized recipient available.” They had not checked the signature required box, because I APPLIED THE ELECTRONIC SIGNATURE ALREADY in INFORMED DELIVERY!!! They did write “signature” up next to “About the missed delivery” but there was no signature needed as stated above due to my having already electronically signed. Furthermore, when I try to select redelivery at the site usps.com/redelivery it does not recognize the PS Form 3849 bar code, nor the original tracking number. What a miserable system and sad that there is no pride in work being demonstrated.
  • AI
    Alexander Ivans
    Jul 18, 2025
    5.0
    Never been to a post office with such nice staff! Very polite and friendly and very efficient.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.