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Visit your local Post Office™ at 67-079 Nauahi St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.0
24 reviews
5 stars
11
4 stars0
3 stars
1
2 stars
3
1 star
9
- JCJennifer CAug 27, 20255.0Kenneth had such exceptional high quality customer service. I was so impressed how he assisted us and still multi tasked by making sure all the customers that were coming into the branch were recognized. He was kind, patient and very professional. USPS you have a one of kind employee!
- DMDylan MontgomeryJul 19, 20251.0Staff was rude and acted as if doing his job was a lot to ask. My wife, a 5'2 small woman, just wanted a package and the dude was more aggressive and rude than most people are to other men. We were a few min, maybe 2, late to package pickup and the dude took almost 10 minutes to get to the buzzer only to aggressively state the hours and angrily point at the buzzer. The kicker was he didn't seem to even know they gave packages out at 0930, stating it's only a 2:30 to 3:30 time until he saw the sticker he was so angrily pointing to.
- AJAlexis JabbourSep 5, 20231.0I am writing this review with deep disappointment and frustration regarding the service, or lack thereof, at the Waialua Post Office. The manner in which — Kenneth —operates is nothing short of disgraceful. During my year of living at the Waialua Post Office address range, I have been subjected to consistent discrimination, unwarranted harassment, and openly hostile behavior. Kenneth has taken it upon himself to repeatedly hold our packages, failing to notify us of their arrival. This reached its climax when he yelled at me in the store, even going so far as to deny me a receipt for my returned packages. The discrimination does not end with me. My business partner, who is of Russian descent, has been the target of Kenneth's cruel and unwarranted slurs. I tried to approach the situation diplomatically, requesting to speak with the supervisor, Mary. However, even this simple request seemed too much to ask, with another employee informing me that I would need to wait nearly an hour. I want to make it clear that I am taking formal action. I possess proof of Kenneth's outbursts, and any review of the office's security cameras would further validate my claims. To the local community, and potential customers of the Waialua Post Office: please be aware of the discriminatory and hostile environment perpetuated by Kenneth. We, as tax-paying citizens and patrons, deserve better.
- EYerik yinJul 15, 20215.0Amazing customer service!
- LWLiz WeskeNov 8, 20165.0Love my little post office - very friendly !
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Waialua?
The United States Postal Service is located at 67-079 Nauahi St, Waialua, HI 96791.
What are the operating hours of the United States Postal Service in Waialua?
The Post Office is open Monday through Friday from 10:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take passport photos. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online. There are limited walk-in hours available at select locations.
How much does it cost to have a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Are the PO Boxes accessible after regular office hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours may vary. Check with this Post Office for specific lobby access times.
What nearby places can help me before or after visiting the Post Office?
Nearby you can find Waialua Fresh grocery store for shopping, Jerry's Pizza Mill restaurant for a meal, and Waialua Public Library if you want to check out books or use library services.
Is there a nearby café where I can relax after running errands at the Post Office?
Yes, Brew + Foam Coffee House is a nearby café where you can enjoy coffee and relax after your visit to the Post Office.
Are there any nearby services for additional document needs near the Post Office?
World Class Notary, Fingerprinting, and Apostille Services is close by, providing related document and fingerprinting services.