United States Postal Service

3.0
24 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 67-079 Nauahi St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
67-079 Nauahi St, Waialua, HI
96791, United States

Hours

Reviews

3.0
24 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
3
1 star
9
  • JC
    Jennifer C
    Aug 27, 2025
    5.0
    Kenneth had such exceptional high quality customer service. I was so impressed how he assisted us and still multi tasked by making sure all the customers that were coming into the branch were recognized. He was kind, patient and very professional. USPS you have a one of kind employee!
  • DM
    Dylan Montgomery
    Jul 19, 2025
    1.0
    Staff was rude and acted as if doing his job was a lot to ask. My wife, a 5'2 small woman, just wanted a package and the dude was more aggressive and rude than most people are to other men. We were a few min, maybe 2, late to package pickup and the dude took almost 10 minutes to get to the buzzer only to aggressively state the hours and angrily point at the buzzer. The kicker was he didn't seem to even know they gave packages out at 0930, stating it's only a 2:30 to 3:30 time until he saw the sticker he was so angrily pointing to.
  • JM
    Jon Mendoza
    Apr 28, 2025
    1.0
    Never seen a meaner ruder post office worker as the dude working here. I think he enjoys telling people off even though nothing I or my wife said warranted it. Ordered something to a friends house via Amazon. Amazon said delivery was attempted but it wasn’t because we were home and it was a Sunday. Then said being held at post office. We can to post office when it opened the next day Monday and asked the postmaster for package being held and he rudely said “your not going to get it because I won’t deliver there”. It’s my friends house on a residential street. Then I asked him how I would get it and he said “you’re not going won’t. We sent it back this morning.” Dude was super rude. Has a chip on his shoulder for sure.
  • KR
    Kate Ross
    Apr 11, 2023
    5.0
    Super helpful and friendly service from Ken. There were a handful of people there half an hour before closing but I was in and out pretty quick! A positive experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.