United States Postal Service

2.8
104 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 15-2859 Pahoa Village Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15-2859 Pahoa Village Rd, Pahoa, HI
96778, United States

Hours

Reviews

2.8
104 reviews
5 stars
34
4 stars
10
3 stars
7
2 stars
2
1 star
51
  • LT
    Larissa Thayne
    Dec 22, 2025
    1.0
    0 stars honestly. Be prepared to wait in the longest, hottest, NON ADA APPROVED, line for mail you have ever seen. I feel so bad for disabled, sick, or elderly. But don’t you dare leave your package for more than a week- they’ll threaten you to send it back to sender. This place is a joke.
  • JO
    Jennifer O'Brien
    Dec 17, 2025
    1.0
    I don’t normally write reviews but had to for this one. Don’t bother trying to call they don’t answer. I’ve called 6 times today to ask them a question about my package and never once did they pick up. No point in having a phone if you aren’t gonna use it!
  • BI
    Brian Innace
    Dec 16, 2025
    1.0
    Failed system
  • TR
    Toni RAD
    Nov 21, 2025
    1.0
    Unacceptable long lines Open earlier than 10am! Have workers at all three windows during busy times. Improve and extend parking lot Replace poor management
  • JP
    Jesus Peazus
    Oct 31, 2025
    2.0
    Service is usually fast but you guys NEED to fix the smell issue in here. It absolutely reeks of cat pee every single time I come here. I have no idea how or why but it’s literally awful. I have to hold my breathe the whole time I’m waiting in line. Please get some air fresheners, new carpets, I dont know!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.