United States Postal Service

4.0
43 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 18-1350 Volcano Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
18-1350 Volcano Rd, Mountain View, HI
96771, United States

Hours

Reviews

4.0
43 reviews
5 stars
26
4 stars
5
3 stars
4
2 stars
4
1 star
4
  • SM
    Stuart Mayer
    4 days ago
    5.0
    The best, nicest employees. All the post offices are overwhelmed. They handle it as well as I can imagine. I wish them all the best. Thank you for what you do! Yes, it's busy and takes awhile. The parking, the p.o. box wait, it's all federal. Maybe in 20 years we will get a bigger post office lol
  • GH
    Germaine Halualani-Hee
    Oct 19, 2025
    4.0
    The post office in Mountain View is bursting at the seams! It can't accommodate the influx of new residents. New residents will have to wait at least 2 years for a Post Office Box, which is the only way to receive mail in the area. This is because most of the Big Island of Hawai'i is rural and lacks home carrier services. The line for postal services are horrendous and a daily challenge. The parking situation near the Post Office is hazardous: the lot is too small, causing customers to park across Hwy 11, adjacent to the Catholic Church, and navigate a crosswalk lacking warning lights, resulting in near-miss incidents. The staff deserves recognition for their hard work in outdated and cramped facilities, going above and beyond to provide General Delivery services to customers on the PO Box waitlist who can sometimes be short-tempered.
  • BJ
    Bart Jackson
    Sep 10, 2025
    5.0
    Great
  • JC
    Jasmine C
    Aug 11, 2025
    5.0
    This is hands down the best post office I’ve ever worked with! The crew is amazing, kind and easy to work with. They are fast and efficient. My packages are always ready when I get there. They handled a delicate situation I was in with compassion and understanding. As long as I am on the island I will be utilizing this post office. I wish they could expand their building/parking lot to accommodate the needs of the community but that isnt something they have any power over. Great location though, easy to whip into and grab mail any time of day!
  • MP
    Michelle Porter
    Nov 7, 2022
    5.0
    This is an incredibly busy place. The girls working here are very professional and seem to be knocking themselves out to deliver, not just mail, but excellent customer service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.