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Visit your local Post Office™ at 18-1350 Volcano Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The post office in Mountain View is bursting at the seams! It can't accommodate the influx of new residents. New residents will have to wait at least 2 years for a Post Office Box, which is the only way to receive mail in the area. This is because most of the Big Island of Hawai'i is rural and lacks home carrier services. The line for postal services are horrendous and a daily challenge.
The parking situation near the Post Office is hazardous: the lot is too small, causing customers to park across Hwy 11, adjacent to the Catholic Church, and navigate a crosswalk lacking warning lights, resulting in near-miss incidents.
The staff deserves recognition for their hard work in outdated and cramped facilities, going above and beyond to provide General Delivery services to customers on the PO Box waitlist who can sometimes be short-tempered.
BJ
Bart Jackson
Sep 10, 2025
5.0
Great
JC
Jasmine C
Aug 11, 2025
5.0
This is hands down the best post office I’ve ever worked with! The crew is amazing, kind and easy to work with. They are fast and efficient. My packages are always ready when I get there. They handled a delicate situation I was in with compassion and understanding. As long as I am on the island I will be utilizing this post office. I wish they could expand their building/parking lot to accommodate the needs of the community but that isnt something they have any power over. Great location though, easy to whip into and grab mail any time of day!
RT
Rick Turner
Apr 15, 2024
5.0
Great service!! Small? Yes... But they do a great job!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 18-1350 Volcano Rd?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, thousands of Post Offices including this one accept first-time passport applications for the U.S. Department of State, and most locations provide passport photo services.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require scheduling an appointment online, although limited walk-in hours are offered at select locations.
What are the operating hours of the United States Postal Service at 18-1350 Volcano Rd?
Monday to Friday from 9:00 AM to 3:30 PM, Saturday from 11:00 AM to 12:00 PM, and closed on Sundays.
Can I rent a PO Box online and access it after hours?
Yes, you can reserve a PO Box online and most locations offer 24/7 lobby access to PO Boxes, although hours may vary by location.
How much does a passport photo cost at this Post Office?
The fee for a passport photo at USPS is currently $15.
Where can I find nearby places of interest around the Post Office at 18-1350 Volcano Rd?
Nearby places include Mountain View Main Office Post Office, Big Island Wake and Bakery, Mt View Park, and Volcano National Park, which you might visit before or after your postal services.
How can nearby restaurants benefit me when visiting the Post Office?
You can enjoy a meal or snack at nearby eateries like Big Island Wake and Bakery, Saucy Mama's food truck, or Frankie's Pizza before or after handling your postal needs.
Are there community services or parks near the Post Office that I can visit?
Yes, Mt View Park and Laulima Nature Center are nearby spots for relaxation or community engagement when visiting the area.
Does the Post Office location provide ways to schedule passport appointments conveniently?
Yes, you can schedule passport appointments using the online scheduler provided by USPS to ensure your visit is efficient.