United States Postal Service

2.9
41 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 81-990 Halekii St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
81-990 Halekii St, Kealakekua, HI
96750, United States

Hours

Reviews

2.9
41 reviews
5 stars
13
4 stars
6
3 stars
2
2 stars
4
1 star
16
  • RN
    R N
    Dec 9, 2025
    5.0
    Serena is ALWAYS PLEASANT, and today she went out of her way to track down a problem package. She sets an excellent example of what good customer service looks like.
  • GL
    Gitte Lenzi
    Aug 29, 2025
    5.0
    The people in the post office have always been so helpful and kind. They're the best.
  • GM
    Gerald Martell
    Aug 7, 2025
    2.0
    Have a P.O box and when I get notifications my packages are available for pick up I head down often to find out the package is not available. I appreciate the post office but do not understand why I am notified by USPS my mail is ready when it actually is not. I keep wasting time having to make multiple trips for the same package and today I am waiting for a very important package to help me fix my motorcycle and it has happened again. I actually walked there and have to walk back again later to check and possibly another time if they don't have it ready, though tracking says it is. Hopefully this improves so I can give a better review later on.
  • PK
    Paul K.
    Jul 26, 2022
    1.0
    As others have mentioned this location scans packages as delivered and puts a slip in my PO box but the package is not delivered and hasn’t been sorted. I live an hour away and gas is 5.80 a gallon right now so not pleased with wasting my time coming down here for nothing. Word of advice if it says delivered its a 50/50 shot that its actually there and more than likely won’t be there 24-48 hours after they say it was delivered.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.