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United States Postal Service

2.1
(68 reviews)

Business Details

1001 Kamokila Blvd, Kapolei, HI
96707, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1001 Kamokila Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1001 Kamokila Blvd, Kapolei, HI
96707, United States

Hours

Monday10:00 AM - 4:00 PM
Tuesday10:00 AM - 4:00 PM
Wednesday10:00 AM - 4:00 PM
Thursday10:00 AM - 4:00 PM
Friday10:00 AM - 4:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.1
68 reviews
5 stars
10
4 stars
8
3 stars
4
2 stars
4
1 star
42
  • MT
    Mai A Truong
    Dec 20, 2025
    1.0
    I should’ve read reviews before I headed here. The entrance is a little hard to find as it is separated from the private postal boxes. There was one person serving a line of over 10 people, and the line moved slowly.
  • TT
    T T
    Dec 18, 2025
    1.0
    I sent two packages to two separate locations. Both packages were lost and stated delayed. I dropped my package on 05 December and it's over two weeks and states that it's still moving through network an in transit to net facility since 09 December.
  • KH
    Katrina Hasson
    Dec 13, 2025
    5.0
    I’ve been to this location twice, both times on a Saturday, and was helped by Jesse both times. Great, quick, and friendly service both times (I shipped priority mail boxes). Plenty of parking around this location too.
  • NN
    Nursemelissajane
    Nov 25, 2024
    4.0
    As others have noted, there was a line and it moved very slowly. There was only one staff member available to help waiting customers. On the other hand, that staff member processed customers as fast as she was reasonably able to do so and remained friendly and calm throughout. When it was my turn she answered my questions & processed my change of address without making me feel rushed and had me on my way again in under 2 minutes. USPS should definitely staff this location better if they are consistently busy but that isn't the fault of individual workers. I was very happy with the service I received today. Just be aware that you probably will not be in-and-out quickly here, especially at their busier times. (For context: I was at the post office today to provide in-person ID verification so that my change of address could be finalized and also to find out how to go about closing out & processing a refund for my post office box, as well as what to do with my post office box key. Having to provide in-person ID verification was a new one, and in my opinion, it defeated the purpose of submitting the change of address online. In short, I wasn't happy to have to be there. Despite that I had a very good experience at this USPS location). Wheelchair access: no automatic doors, and the door is a little awkward to manage alone but I was still able to open it and hold it open while wheeling myself through. Also the people who saw me immediately rushed to help when I approached the doors both on entering and on exiting. Space-wise, this is a very small post office and does not have much room to maneuver but it was doable on my own from my manual wheelchair. If you were in a larger sized chair that would be tighter but I'm pretty sure it also still could be managed. Also there are stairs leading up to the entrance but also a comfortably graded ramp that was not overly difficult to wheel myself up or down. The walkway was in good condition and did not present an additional obstacle.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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