United States Postal Service

2.5
37 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4-1101 Kuhio Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4-1101 Kuhio Hwy, Kapaa, HI
96746, United States

Hours

Reviews

2.5
37 reviews
5 stars
12
4 stars
1
3 stars
2
2 stars
1
1 star
21
  • DF
    Dan Fisher
    Dec 31, 2025
    5.0
    Nari was super helpful, I have used Kapaa post office for many years now and they have never disappointed me. I had to ship a couple of t shirts off to New York, and again Nari helped me with the best price and proper shipping. Mahalo!
  • SH
    Staci Hooker
    Nov 4, 2025
    5.0
    10/30/2025 It was closing time (maybe 1 minute before or right at 4)the employee had locked the door but saw my package and let me in. She kindly repacked and taped it up for me!All three employees were friendly and efficient, much appreciated as we were leaving the Island early the next morning.
  • SS
    Sister Seers
    Jul 28, 2025
    5.0
    I had an issue with a new carrier not delivering signature-required mail and certain packages that needed to be left at the door despite me being present at home all day (with my front door open), and I left a comment on the USPS website regarding my experience. I never had an issue with my previous mailman. The next business day, I received a response from my local post office, and they rectified the delivery issue immediately. I'm certainly surprised by their attentiveness to matters like this, but more so impressed by their willingness to reach out to me, communicate, and then improve their service. Mahalo -- big appreciation to my new (and old) mail carrier and the whole staff at the PO.
  • YY
    YURIARMY
    Oct 22, 2018
    1.0
    Extremely unfriendly and unwelcoming staff. Whenever possible I just go to the Lihue post office instead, as they have much less miserable employees.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.