United States Postal Service

2.4
36 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4-1101 Kuhio Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4-1101 Kuhio Hwy, Kapaa, HI
96746, United States

Hours

Reviews

2.4
36 reviews
5 stars
11
4 stars
1
3 stars
2
2 stars
1
1 star
21
  • SH
    Staci Hooker
    Nov 4, 2025
    5.0
    10/30/2025 It was closing time (maybe 1 minute before or right at 4)the employee had locked the door but saw my package and let me in. She kindly repacked and taped it up for me!All three employees were friendly and efficient, much appreciated as we were leaving the Island early the next morning.
  • SS
    Sister Seers
    Jul 28, 2025
    5.0
    I had an issue with a new carrier not delivering signature-required mail and certain packages that needed to be left at the door despite me being present at home all day (with my front door open), and I left a comment on the USPS website regarding my experience. I never had an issue with my previous mailman. The next business day, I received a response from my local post office, and they rectified the delivery issue immediately. I'm certainly surprised by their attentiveness to matters like this, but more so impressed by their willingness to reach out to me, communicate, and then improve their service. Mahalo -- big appreciation to my new (and old) mail carrier and the whole staff at the PO.
  • SH
    Stefani Hendricks
    Jul 10, 2025
    1.0
    Seems like they have some training issues. They have trouble delivering our packages to our business suite that is clearly marked and can not get anyone on the phone to correct this issue.
  • KR
    Kevin Rat
    Apr 24, 2024
    1.0
    They doesn’t want to deliver packages to the house, I don’t understand why but I feel upset for under standards of USPS service in this area. Some kind of this issue also happened with my friends before. Hopefully they can improve their services soon
  • KI
    Kyle Inman
    Nov 18, 2017
    1.0
    Always had friendly staff, but today I get there a minute before closing (3:59pm) after driving 30 minutes from work, sign says open. I go to my box and get package slips. I go to get my packages and a lady is standing there and had just switched the sign to closed. She refused to allow me entrance to get my packages. Legally, they have the right since it was right at 4pm, but it is a despicable way to treat a paying customer

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.