United States Postal Service

3.4
29 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 67-1197 Mamalahoa Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
67-1197 Mamalahoa Hwy, Kamuela, HI
96743, United States

Hours

Reviews

3.4
29 reviews
5 stars
13
4 stars
4
3 stars
2
2 stars
1
1 star
9
  • DM
    Donna Max
    Jan 3, 2026
    5.0
    The employees at our very busy, outdated post office are friendly and efficient! A big mahalo to Joan, Russ, Chris, Lori, and all the others I can't remember or don't know the names of!
  • MD
    Michael Driscoll
    Sep 7, 2025
    1.0
    I have been tracking the progress of a package for 2 weeks and today was the exciting day! Carrier dropped the PS 3849 re-delivery form in the mailbox and did not even bother to ring our bell. Isn’t this form to go on the door??? Just wanted to finish the shift and did not bother to exit the mail truck and come to the door with our package. We know we were here as we had checked the mail box at 4:00pm with nothing there and then looked again at 5:45pm and the redelivery slip and another mail piece was now in the street-side mailbox. Marked “No authorized recipient available.” They had not checked the signature required box, because I APPLIED THE ELECTRONIC SIGNATURE ALREADY in INFORMED DELIVERY!!! They did write “signature” up next to “About the missed delivery” but there was no signature needed as stated above due to my having already electronically signed. Furthermore, when I try to select redelivery at the site usps.com/redelivery it does not recognize the PS Form 3849 bar code, nor the original tracking number. What a miserable system and sad that there is no pride in work being demonstrated.
  • CW
    Chad Wiggins
    Dec 6, 2020
    4.0
    The staff at our post office are professional, dedicated, and diligent. They deal with people who are in a hurry and sometimes downright rude to them every day, always treating them with courtesy and respect - I have seen it many times. I would encourage some others in my community to be patient. If the lines are long it is because they are understaffed, not because the workers aren’t doing their jobs. The USPS does not get tax revenue so the budget has to be covered entirely by postage and sales. Staffing is a challenge everywhere, not just in Waimea, especially around the holidays. The folks who carry the load are essential workers in our community and I am grateful for their service.
  • CG
    Cheryl Gruver
    Apr 19, 2019
    5.0
    Very friendly and helpful staff.
  • RK
    Reneau Kennedy
    Jul 2, 2016
    1.0
    Just read the website for hours of operation on Saturdays. The official site says 9-12. Yelp says 10:30-12:30. Either way, no one is answering their phone. Too bad

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.