The UPS Store

Reviews

• WD

  Warrene DeGuzman

  Nov 24, 2025
  5.0
  Great friendly service. Very helpful and kind. They had what I needed.
• JD

  Jay Delgado

  Oct 13, 2025
  5.0
  Great place, have had a box for over a year, highly recommend! Owner works hard and is so helpful!
• KL

  Kapono Lopes

  Mar 22, 2024
  1.0
  The female clerk has terrible customer service. 0 eye contact, 0 empathy, after I told her UPS delivered my Amazon package and left it out in the rain, box half opened, and bulb of heater completely shattered and glass all over the floor, she gave me a customer service number, said “we are just an outlet store and you’d have to call UPS” like what? Why does the store say “UPS store” and all their shirts say “UPS”? I was left with a broken $250 item that was destroyed from mishandling on UPS’s part, and an automated phone number that gives me no option to talk to an actual person or file a claim.
• KT

  Kanoe Thompson

  Mar 9, 2024
  5.0
  Jeffrey Johnson. I saw your complaint. You need to understand that these employees have to access your documents on their store laptop, select how many copies, if you want them in color/bw, size, etc, and then open up another document get that printed, time spent, so I truly understand why there should be a surcharge. I’m so glad that we have a The UPS Store close by that I’m able to get my printing done. The staff remembers are amazing, great customer service and go at great length helping customers. For you to say it costed you more, maybe my suggestion is to invest in your own printer and save the trouble of posting a negative review.
• CW

  Claire Watts

  Nov 16, 2023
  5.0
  The employees are amazing!

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