United States Postal Service

3.7
57 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 335 Hahani St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
335 Hahani St, Kailua, HI
96734, United States

Hours

Reviews

3.7
57 reviews
5 stars
33
4 stars
5
3 stars
1
2 stars
4
1 star
14
  • CP
    Cicily PERSONAL
    Jan 4, 2026
    5.0
    Dennis is the OG of the Kailua Post Office and he is wonderful!
  • TA
    Timothy Aliazas
    Nov 3, 2025
    1.0
    I’ve been waiting on my package for 2 weeks and it has been “in-transit” for 7 days. And once I went in to the store clerk was not very helpful and did not seem like she wanted to help
  • ED
    Ericka Drayton
    Oct 6, 2025
    1.0
    Two staffers for 17 customers in line. Monday morning 11am
  • NP
    Niki Pestel
    Oct 4, 2025
    1.0
    Very inconvenient for those who pay $400 plus a year for a post office box. We pay for a service and yet we are not allowed 24/7 access to our mailboxes.we pay for services. Yet the USPS does not provide the service are paying for. How are those who work 7 days a week 14-16 hrs days at the times you are not allowing us to get our mail- to have access to our mail? You are keeping us from what belongs to us. In Manoa and several other places you have access codes to get inside the lobby. Why are we not having this same system in place for us. Why are we being treated unfairly. Kailua has always been the worst post office in the USA. This is just tops the list. Keeping my mail from me. Just in 40 min over 20 cars stopped by to get their mail. Very each individual mad that they cannot access what they pay for. Their mail box
  • EL
    Elle LaurenK
    Jan 15, 2020
    5.0
    My experience working with Angel was phenomenal! She provided excellent customer service and was so kind and professional. It was one of the best experiences I’ve had with postal service. All the employees here have always been great but she provided above and beyond service . Highly recommend this office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.