Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1936 in Kailua offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Foodland.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
83 reviews
5 stars
41
4 stars
5
3 stars
4
2 stars0
1 star
33
- BSBrice StaceyNov 3, 20251.0This UPS charges to tape your boxes even when your a customer they has a PO Box and is loyal. They traded a several hundred dollar customer for $2.09. As a business owner myself nickel and dime your good customers and we just go elsewhere. Closed the PO Box and will take my business to a UPS store that appreciates it. Avoid this location.
- SCSage Clary CuiSep 29, 20255.0Great service! The associate was friendly, helpful, and made shipping my package quick and easy.
- TTTai TrueAug 9, 20255.0I have nothing but good things to say about the Kailua UPS Store team. I run a small business, so sometimes packages get shipped to my business name, sometimes to my personal name, and sometimes my ID/address don’t match perfectly (my organization skills: 0, UPS Store patience: 10,000). They’ve never made me feel stupid or like a hassle (which is how I feel for inconveniencing them lol) they’re friendly, accommodating, and always find a solution while still following the proper security checks. Just yesterday, I showed up with packages addressed only to my business name and no proof linking me to that business on me (unless my hat and bikini and bag counted🤣). We figured it out together by verifying my phone number on the package. They could have been annoyed, but instead they stayed patient and kind. I also want to shout out the UPS delivery drivers, they’ve always been respectful of my delivery notes and leave packages exactly where I’ve specified. Never had an issue with delivery at all 🩷 As for the in-store team, I’ve seen them handle some seriously pushy customers with grace. One time, a woman tried to cut the line in front of me to get help making copies, and the staff handled it calmly, professionally, and without letting her derail the whole operation. To anyone reading the negative reviews: patience, empathy, and a good attitude go a long way here. Just read instructions and follow their policy and don’t be afraid to ask questions. They are very helpful. Shipping can be stressful, but if you come in with kindness, you’ll leave happy, just like I always do. Mahalo UPS team!!
- MKMatyas KreidlerJul 23, 20254.0Friendly service, but not good at answering the phone.
- JKJeff KJul 17, 20251.0Screw this place. They charged 2.50 to print a return label and wanted another 2 dollars for tape to close the box. What a rip off.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Kailua offer?
The UPS Store #1936 in Kailua offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the hours of operation for The UPS Store Kailua?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store Kailua open on holidays?
The store is closed on major holidays such as November 27, December 25, December 31, January 1, and January 19. Some holidays may have regular hours; please check their website for details.
What payment options does The UPS Store Kailua accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store Kailua?
Yes, The UPS Store offers mailbox rentals and mailbox services for your mail and packages.
Does The UPS Store Kailua provide notary services?
Yes, notary services are available at The UPS Store #1936 in Kailua.
Where is The UPS Store Kailua located?
It is located at 111 Hekili St, Ste A, Kailua, HI 96734, across from Foodland.
What nearby places can I visit when I come to The UPS Store Kailua?
Nearby, you can visit Kailua Animal Clinic for pet services, Randy Nishii - State Farm for insurance, and Picket Fence Florist for flowers and gifts.
How can nearby services like Kailua Animal Clinic or Randy Nishii - State Farm complement my visit to The UPS Store?
If you have business at The UPS Store, you can conveniently access pet care at Kailua Animal Clinic or insurance services at Randy Nishii - State Farm nearby, making your errands efficient in Kailua.
Are there any nearby shopping or catering services near The UPS Store Kailua?
Yes, Picket Fence Florist offers flowers and gifts, and Island Fusion Catering provides catering services nearby if you need event planning or gifts along with your UPS Store visit.