Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 75-971 Henry St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
They failed to redeliver an expensive package, and then said it was there, and then said they couldn't find it, and then said it was there, and then said it wasn't there. Now my $1000 seems to have disappeared without a trace (the value and contents were disclosed to the, consequently, so they KNEW expensive jewelry was in there). Nobody will communicate and they act like if they keep ignoring me that I will go away. Well, I'm not going away. I have filed police reports, investigations, opened lost mail claims and will stay on this until somebody follows up. You stole from the wrong person this time.
ML
Maria L
Dec 22, 2025
5.0
Needed urgent certified mail out to mainland and they could not have been more patient, helpful, kind and most importantly— efficient :) Mahalo!
XJ
xiaofan jiang
Nov 21, 2025
1.0
The worst usps I have ever seen. The employees are rude and not make any sense. Never ever go back to this store anymore. This person is ridiculous
NS
Nate Sweet
Nov 19, 2025
5.0
The staff is always SUPER nice! Makes it a pleasure to visit. No idea why so many bad reviews. This post office is great!
LM
Laura Mascari
Sep 27, 2025
1.0
This USPS KONA is incompetent losses packages, doesn’t put yellow slips in your paid PO Box number. On 9/27 the clerk was rude with zero customer service skills, blaming the customer for not listing the right address instead of being solution oriented. Has bad attitude! I ALWAYS list full address 74-5577 Palani Rd then our PO BOX number and they even had my last name? TRAIN your employees to be efficient and provide elevate customer service👎🏽 I had my tracking number, tracking update reads “Delivered, In/at Maibox on 8/20. So where is my package?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Kailua Kona?
The United States Postal Service is located at 75-971 Henry St, Bldg 6, Kailua Kona, HI 96740.
What are the operating hours for this USPS location?
This USPS location is open Monday to Friday from 9:00 AM to 4:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a passport at this United States Postal Service location?
Yes, this Post Office accepts first-time U.S. passport applications and can typically take your passport photo. It is recommended to complete and print your application before visiting.
Do I need an appointment to use passport services at this USPS location?
Most passport services require an appointment through the online scheduler, although limited walk-in hours are available at select locations.
Can I rent a PO Box at this Post Office, and is online reservation available?
Yes, you can rent a PO Box here. You can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person at the Post Office.
What services does the United States Postal Service offer at 75-971 Henry St?
This USPS location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and packaging supplies.
Is there a nearby coffee shop where I can relax before or after my visit to the Post Office?
Yes, there are two Starbucks locations near the USPS office where you can enjoy coffee before or after your visit.
Where can I find food options near the United States Postal Service in Kailua Kona?
Nearby food options include Poi Dog Deli, Bleu Cupcakery for desserts, Denny's Restaurant, Domino's Pizza, and Mountain Thunder Coffee Plantation for a cafe experience.
Are there any retail services near the United States Postal Service that I might find useful?
Yes, nearby retail options include Sprint Store By Elite Wireless Group and Cricket Wireless Authorized Retailer for mobile phones, Safeway for groceries, and California Closets for home organization.
How can I contact the United States Postal Service location at 75-971 Henry St?
You can contact this USPS location locally at +1 808-326-1432 or via their main phone line at +1 800-275-8777.