United States Postal Service

2.6
38 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1300 Freedom Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1300 Freedom Ave, Jbphh, HI
96853, United States

Hours

Reviews

2.6
38 reviews
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18
  • KN
    Kyle NICHOLAS
    Sep 3, 2025
    1.0
    This place is the definition of inefficient. If it takes you 10 minutes to mail 1x flat rate box with 10 customers in line you need a new clerk. This is the reason the USPS has so many issues, there is nobody effectively managing these offices.
  • BA
    Ben Abshire
    May 3, 2021
    1.0
    Service hasn't gotten any better over the past several years. I had 3 boxes to ship, one of them inside and was getting the others from the car when they closed and locked the door for lunch with my stuff inside so I can't even leave until they're done with their break. With time to kill I did some research. Of about 50 locations on Oahu only 5 close for lunch (when working people have time to go to the post office). Of those 5, only 2 close for a whole hour and this is one of them. No wonder USPS would be bankrupt if it were a real business.
  • CC
    Cumulus
    Jun 4, 2017
    1.0
    The line is horrendous. Try going when it first opens on a day you don't work.
  • DJ
    Denise Johnson
    May 25, 2017
    2.0
    This location is closed during lunch.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.