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The UPS Store #2164 in Honolulu offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Kahala Mall Next To Assaggio Bistro.
Super unhelpful. As if they don’t even want to do their job. I’ve tried to use this location about four times. I get the feeling everybody that works there hates the franchise owner.
MM
Mahlon Moore
6 days ago
4.0
There were a lot of people being help but there were plenty of agents and the wait time was short. Appreciate the quick service.
ES
Editha Shines
Apr 1, 2026
5.0
Well first off very informative. I actually just went in for a quote and got all my questions answered. The price was cheaper than I thought and now I'm excited! So I decided to go through with it. Sending a bunch of stuff to my little brother for his birthday. USPS told me it was going to be 2-3 weeks by boat because one piece of his entire gift was a lithium battery. I was bummed!
But then learned that UPS owns its own planes and I can send a lithium battery faster through them. Now I'm able to send all the bulky stuff through flat rate USPS and my lithium battery stuff through UPS. Really glad I got all the info I needed from the the UPS people!
HC
Hannah C
Dec 31, 2025
5.0
Jody Wong was fantastic!
She truly understands customer needs and delivers efficient, high-quality service. Jody is also notary-certified and provides speedy, reliable service—much faster and more convenient than going to a bank.
Keep in mind that they open earlier than most mail carrier locations, which is perfect for urgent matters. Honestly way better than FedEx!!! If you need something done quickly, head to UPS Kāhala and ask for Jody!
RK
Roy Kent
Dec 19, 2025
2.0
The staff is very friendly and there is a parking lot.
What I didn’t like was the lack of transparency in the “sales” process. I needed a box and tape for my items. Never was price mentioned until the very end. I never imagined an 18x18x18 box that costs $5 at Office Depot would be $18 at the UPS store. Taping the box was $5. And they charged another $5 packaging fee…because? Once given the list of additional item costs, the box has already been taped and packed, so you’re stuck. But paying nearly $30 for “packing” in addition to shipping costs is prohibitive to most, so not being up front about those costs is shady and disrespectful to customers.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Honolulu offer?
The UPS Store in Honolulu offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and more.
What are the regular business hours of The UPS Store #2164 in Honolulu?
Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Honolulu open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, although holiday hours may vary.
Are there any special holiday closures for The UPS Store in Honolulu?
Yes, the store is closed on November 27, 2025, December 25 and 31, 2025, as well as January 1 and 19, 2026.
What payment methods are accepted at The UPS Store #2164?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #2164 located in Honolulu?
It is located at 4348 Waialae Ave, across from Kahala Mall and next to Assaggio Bistro.
How can customers contact The UPS Store in Honolulu?
Customers can call +1 808-733-0800, fax at +1 808-733-0808, or email store2164@theupsstore.com.
What nearby places might customers visit before or after stopping at The UPS Store?
Customers can visit Kahala Mall across the street or dine at Assaggio Bistro next door for shopping and dining convenience.
Are there any community service organizations near The UPS Store?
Yes, Hear 4 Hope, a community service and social service organization, is located nearby.
What other businesses near The UPS Store might be useful for event planning needs?
DH Catering + Event Planning, specializing in catering and wedding planning, is located close to The UPS Store and could assist with event needs.
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