Location.com logo
Brand Certified

The UPS Store

3.5
(72 reviews)

Business Details

4348 Waialae Ave, Honolulu, HI
96816, United States
(808) 733-0800
https://locations.theupsstore.com/hi/honolulu/4348-waialae-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2164 in Honolulu offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Kahala Mall Next To Assaggio Bistro.

Details

  • DeliveryNot available

Location

The UPS Store
4348 Waialae Ave, Honolulu, HI
96816, United States

Hours

Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
8/21/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.5
72 reviews
5 stars
37
4 stars
8
3 stars
3
2 stars
3
1 star
21
  • KK
    Kristi Kline
    4 days ago
    1.0
    Super unhelpful. As if they don’t even want to do their job. I’ve tried to use this location about four times. I get the feeling everybody that works there hates the franchise owner.
  • MM
    Mahlon Moore
    6 days ago
    4.0
    There were a lot of people being help but there were plenty of agents and the wait time was short. Appreciate the quick service.
  • ES
    Editha Shines
    Apr 1, 2026
    5.0
    Well first off very informative. I actually just went in for a quote and got all my questions answered. The price was cheaper than I thought and now I'm excited! So I decided to go through with it. Sending a bunch of stuff to my little brother for his birthday. USPS told me it was going to be 2-3 weeks by boat because one piece of his entire gift was a lithium battery. I was bummed! But then learned that UPS owns its own planes and I can send a lithium battery faster through them. Now I'm able to send all the bulky stuff through flat rate USPS and my lithium battery stuff through UPS. Really glad I got all the info I needed from the the UPS people!
  • HC
    Hannah C
    Dec 31, 2025
    5.0
    Jody Wong was fantastic! She truly understands customer needs and delivers efficient, high-quality service. Jody is also notary-certified and provides speedy, reliable service—much faster and more convenient than going to a bank. Keep in mind that they open earlier than most mail carrier locations, which is perfect for urgent matters. Honestly way better than FedEx!!! If you need something done quickly, head to UPS Kāhala and ask for Jody!
  • RK
    Roy Kent
    Dec 19, 2025
    2.0
    The staff is very friendly and there is a parking lot. What I didn’t like was the lack of transparency in the “sales” process. I needed a box and tape for my items. Never was price mentioned until the very end. I never imagined an 18x18x18 box that costs $5 at Office Depot would be $18 at the UPS store. Taping the box was $5. And they charged another $5 packaging fee…because? Once given the list of additional item costs, the box has already been taped and packed, so you’re stuck. But paying nearly $30 for “packing” in addition to shipping costs is prohibitive to most, so not being up front about those costs is shady and disrespectful to customers.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Honolulu offer?

The UPS Store in Honolulu offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and more.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: