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The UPS Store

4.5
(50 reviews)

Business Details

524 Keawe St, Honolulu, HI
96813, United States
(808) 762-3500
https://locations.theupsstore.com/hi/honolulu/524-keawe-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7473 in Honolulu offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Retail Shops At Keauhou Lane.

Details

  • DeliveryNot available

Location

The UPS Store
524 Keawe St, Honolulu, HI
96813, United States

Hours

Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
8/21/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.5
50 reviews
5 stars
44
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • EP
    Elena Poluboyarinova
    Mar 30, 2026
    1.0
    First… I was paying for them to print out a shipping label that I had already prepaid. Today, a new story: I had to pay $2 just to have them tape up the “arm” (the handle?) with scotch tape. I’m starting to think they should introduce a rain tax… and an extra parking fee too. What other payments will there be? I’m actually getting curious now.
  • YN
    Yasuo Nagai
    Mar 7, 2026
    1.0
    I had a horrible experience at this location. The staff was incredibly rude, and I felt I was being discriminated against. When I entered, a man with a long beard and hair was chatting in a friendly way with another customer. However, when it was my turn, he was very unwelcoming. For no reason, when I asked for a copy or printout, he told me sharply that I had to do it myself. Afterwards, he repeatedly told me they were closing soon in an aggressive tone that was directed only at me. When I tried to say thank you at the end, he just looked back and said, 'Sir, sorry, we need to close right now.' This behavior is unacceptable. A UPS Store employee does not have the right to mistreat customers who have done nothing wrong."
  • CC
    Christina
    Mar 5, 2026
    5.0
    Not busy, very quick, and they welcomed me when I entered the store
  • AO
    Allison Ohanian
    Feb 25, 2026
    5.0
    Outstanding customer service at The UPS Store on Keawe Street. I ran into an issue with Amazon sending me the wrong return shipping label, and Fabian, the manager, went above and beyond to help me sort it out. He was patient, friendly, and incredibly professional throughout the entire process. He even stayed after hours to make sure my issue was resolved. Fabian ultimately came up with the solution himself, and I truly would not have been able to fix it without his help. I’m so impressed with the level of care and service at this location. Highly recommend and definitely a well-deserved five stars.
  • TH
    Tracey Hirokane
    Feb 19, 2026
    5.0
    I needed notary services, and a friend recommended this UPS store. Kevin was courteous, professional, and efficient. I was able to complete the process in less than 15 minutes. The customer service was excellent; the staff was friendly and knowledgeable. I will definitely be returning!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7473 in Honolulu offer?

The UPS Store #7473 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.

Brand Certified Facts from The UPS Store

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