United States Postal Service

3.4
72 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 335 Merchant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
335 Merchant St, Honolulu, HI
96813, United States

Hours

Reviews

3.4
72 reviews
5 stars
28
4 stars
16
3 stars
6
2 stars
1
1 star
21
  • CC
    Charl'ette Aileen Pua'nani Kea'loha (Charlie)
    Dec 4, 2025
    4.0
    Lawrence, was the postman who gave us our packages and mail. He thought I might of been a bit nutty for I was grabbing the frame of He's window. Solid Steel within the frame of the building. Solid. They just don't build like they used too. The reason why we have to go to the main post office for we do have boxes where I live BUT! Someone disrespected the postman and he wasn't coming back! Last time it happened if wasn't a resident . The homeless situation around Nu'uanu/Ku'akini area has gotten a bit much. That they will just comes on the property and harass the mailman delivery people, and we are living in senior citizens living apts. It has cleared up a little but they are still around. At a time the Only thing a postman or the milkman had to worry about was the dogs. They thought that it chained up but in the middle of the night they broke loose 🦮🐕‍🦺. I am a tenant here right behind the 7-eleven and I want to apologize to the man who never knows what is going to happen next 🤔! Rain, snow, hail, and even a hurricane it's their job to get the mail out. So Please people go the extra mile and appreciate them. Follow the rules of what you should Not do or say. Bring back the Spirit of Aloha and respect.
  • JS
    Jonathan Spiker
    Nov 16, 2025
    1.0
    Based on my experience and what I observe, USPS is horrible. They create hazards and dangerous road conditions by illegally double parking mail trucks and mail vehicles nearly every morning on Richards Street. They often block the entire left hand lane. Zero respect and regards for the law and community. Call 911 and report them!
  • HC
    Herb Chu
    Oct 31, 2025
    1.0
    Tried calling throughout the day October 30&31,2025) to this specific postal station to ask a question and there’s no pickup and after waiting on hold, the call is disconnected. Sucks!!!!
  • PW
    Paradise Walker
    Sep 18, 2025
    5.0
    Down Town Honolulu Post Officeは、335 Merchant Street にあり、歴史的建築物「King David Kalakaua Building」の一部として歴史と風格を感じさせる郵便局です。高い天井、アーチ窓など、建物自体が美しく、時間のある時には利用しています。
  • VS
    Vance S.
    Aug 8, 2025
    5.0
    Alfredo really helped me out , an amazing representative for USPS!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.