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Visit your local Post Office™ at 7040 Hawaii Kai Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I use and pay for usps services a lot as I received and send out many mails and packages. I meant in the hundreds of packages annually. I am self employed and for my business I think expenses for shipping out merchandise such as mtg cards I sell to customer alone is in the thousands of dollars each year, not to mention when ordering stuff I also pay the shipping fee for those as well and those are also in the thousands, so I have quite a lot of experience using usps services.
For mails I received with eBay tracking for items I bought on eBay sent with eBay tracking, their tracking is just not reliable, many times the mails are delivered to my mailbox but its tracking show still in transit, other times no tracking activity at all, then at times tracking shows it was delivered and the letter does not show up until a week later. When I asked usps, they said eBay tracking is not part of their system so they don’t take responsibility for their tracking being inaccurate. They also said if envelop mails are damaged, or missing, since there is no tracking not much they can do about it.
Many of the envelop mails I received are damaged, like bent, dirtied, mangled…, about 10-20% of the mail with item inside which is a pretty high percentage, though it is hard to attribute where the faults are, if it was damaged when it got to Hawai’i, at this post office or at the mainland where it was shipped out.
Many times, the issues with inaccurate tracking make the problem worse as it caused more confusion, and when I go to this location to discuss the issues since this is my local office, it was already in a situation where I am an unhappy customer since mails I expected are either late, damaged, missing or have other problems ... With that said, when coming here to discuss issues with the mail, there is usually quiet a wait, and many times it feels like more times are wasted as there does not seem to be a way to resolve some of these issues when asking the managers here to look into things because many times they said it is outside of their control, or it just seems to show little result, though this may or may not be the local station’s fault.
there is even time when mail I ordered made its way to this station but somehow it was not delivered to me but sent back to the mainland instead, and I lost out on the merchandise, when asked this local office, they gave many reason, but something just seem to not make sense with that case.
At times, due to the frequency of mail I received or sent out that experience issues during transit, I am not sure if it was done deliberately or if it really is accidental which is a sad thing to say, but i think better care should be taken when customer entrust usps with their merchandise anyway, especially since we are the one paying usps for their services so they should not cause damage to the hands that feed them.
I have spent a lot more on insurance for mails I sent out this year now which is also another sad thing to say since accidental damage or lost mail should be a very rare occasion, not something to happen so frequently that I feel insurance is a necessity for mailing items instead of having complete trust that usps would take care of mails I received and sent out without worry, but that sentiment would probably be too naive nowadays. And even with insurance, usps has denied claim when my mail shipped with them was damaged during transit in their care which is also really unfortunate as usps should not damage item they are paid to transit and they should take responsibility when it happened instead of making it difficult for its customer.
AM
alyssa marie
Nov 12, 2025
5.0
i go here all the time to mail my stuff and never had any problems with wait or anything really 🤷♂️ some of the reviewers maybe need to get a grip ..
KC
Kaya Chang
Nov 9, 2023
1.0
the staff was so rude for no reason!
PM
Pablo Mendes
Oct 24, 2021
1.0
Drop off box won’t open
RH
Ryan H
Sep 10, 2018
1.0
Lady said I could ship with flat rate for cheaper instead of using a regular box. Gave me this deer in the headlights look when I asked her about dimensions. Did all the work of converting each box only to find out they cost the same. Complete waste of my time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 7040 Hawaii Kai Dr offer?
This location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours for the United States Postal Service at 7040 Hawaii Kai Dr?
Monday through Friday, 9:00 AM to 4:30 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sundays.
Can I rent a PO Box online for this Post Office and how?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, and complete setup in person.
Does this Post Office offer 24/7 lobby access to PO Boxes?
Most USPS locations provide 24/7 lobby access to PO Boxes; however, hours may vary, so check locally.
Where can I find nearby tour services when visiting the Post Office at Hawaii Kai?
Nearby, you can find Big Game Tours, Hawaii Visitor's Map, Hawaii Jeep and Specialty Tours, and My Hiking Ohana for tour and travel services.
What nearby professional photography services are available around the Post Office?
Papica Photography, Kai-Photo Hawaii, Papica Newborn and Family Photography, and Aloha Films offer event photography and videography nearby.
Which nearby businesses provide cleaning services near the Hawaii Kai Post Office?
For Sure Cleaning offers home cleaning, carpet cleaning, and window installation services close to the location.
Are there any nearby landmarks or accommodations near the United States Postal Service at Hawaii Kai?
Yes, nearby landmarks and accommodations include Hale Manu, Lalea At Hawaii Kai, and Hale Ka Lae which combine historical significance with lodging and dining.