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Visit your local Post Office™ at 330 Saratoga Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.1
114 reviews
5 stars
47
4 stars
11
3 stars
7
2 stars
9
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly highlighting a specific employee named Ikaika for consistently poor service.
Efficiency
While some reviews praised the efficiency of certain employees, many others noted long wait times and understaffing issues, especially during busy periods.
Package Handling
Numerous complaints were made about lost or delayed packages, with customers expressing frustration over the handling and delivery of their mail.
Cleanliness and Facilities
The post office was described as having a clean and accessible environment, with free parking available, although some noted issues with the self-service kiosks.
Management Issues
Several reviews pointed to poor management and lack of accountability among staff, leading to a negative overall experience for customers.
- MLMarvin LochSep 12, 20251.0Someone vandalized our Land Rover Defender rental by tagging the word “Brits” on it. The tag came off. On top of that, a very young worker with a leaf blower blasted dust all over our car and left it dirty. The Mustang parked next to us had its window open, covering the passenger inside with dust, and the driver was furious. We paid a lot of money for this parking lot, but the experience was terrible. Definitely would not recommend
- KKKSep 9, 20254.0Had a nice experience at the post office. The line was fairly long, but went by quickly. I was able to get my postcards postmarked and the employees were very nice.
- NPNathan PloesserAug 30, 20251.0Condescending male desk employee today 08/30 at 11:30ish HST Waikiki HI 96815 ( Saratoga) Simply asked for a pen because self serve kiosk buttons were not working. I didn't know how to complete the transaction I paid for. Eye rolling and anger for a simple request. 👎👎👎 Next time UPS for sure Don't take your princess anger out on me because you hate your job
- MBMarie BanksNov 18, 20221.0Hot building and subpar customer service. Only one person working the line while the other employees talk trash about customer ignorance about mailing processes. Attendant skipped steps and has to asked for you to verify the shipping address. Additionally the lobby doesn’t contain the appropriate documents and when you get to the counter they want you to step aside so they can service other customers…
- AAAngelDec 4, 20172.0Usually the service is pretty fast here,except today they made a change thats completely illogical to me. Came around lunch time, there’s 4 windows open, but only one for international mails. So I stand in that line and watch other domestic mailing customers get helped and come and go. What has USPS got against customers who want to mail internationally!? This is discrimination, this differential service. Do I pay less because I mail international? No, I pay more! Do the clerks not all know how to handle international destinations? No! So why the difference? The clerk tells me because the boss says so. Customers complain but boss says so. I hope the boss goes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located on Saratoga Road?
The USPS is located at 330 Saratoga Rd, Honolulu, HI 96815.
What are the operating hours of the USPS location at 330 Saratoga Rd?
The Post Office is open Monday through Friday from 9:00 AM to 4:30 PM, and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications. Most such Post Offices also take passport photos, but you should complete and print your passport application form before applying.
Do I need an appointment for passport services at this USPS?
Most Post Offices with passport services require scheduling an appointment online. Limited walk-in hours are available at select locations.
Does this USPS location offer passport photo services?
Yes, they provide passport photo services but require an appointment made through their online scheduler.
How much does a passport photo cost at the USPS?
The current fee for a passport photo is $15 at USPS locations.
Can I rent a PO Box at this Post Office and how do I reserve one?
Yes, you can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete setup in person at the Post Office with valid ID.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. It's best to check with this specific Post Office for exact lobby hours.
What transportation options are available near the USPS at 330 Saratoga Rd?
Customers can use TheBus at the Saratoga Rd Kalakaua Ave station, which is nearby and provides convenient access to the Post Office.
Are there dining options close to the USPS on Saratoga Road?
Yes, nearby restaurants include Eggs 'n Things and Arnold's Beach Bar, great places to eat before or after your visit to the Post Office.
What nearby services can customers access around the USPS location?
Nearby services include the Hawaii Rainbow Chamber of Commerce for community and printing services, Mr Wholesale Travel for travel needs, and Hawaii Car Service for airport shuttle and limo services.