The UPS Store

4.0
140 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2333 in Honolulu offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - One Block South Of Safeway.

Details

  • DeliveryNot available

Location

The UPS Store
758 Kapahulu Ave, Honolulu, HI
96816, United States

Hours

Reviews

4.0
140 reviews
5 stars
102
4 stars
2
3 stars
3
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

The store has received mixed reviews on customer service, with many praising the friendly and helpful staff, while others reported rude and unprofessional behavior from certain employees.

Staff Knowledge

Several customers highlighted the staff's knowledge and efficiency in handling shipping and printing needs, particularly mentioning individuals like Josh and Matt.

Store Cleanliness

The store is generally described as clean and well-organized, contributing to a positive customer experience.

Service Reliability

There are concerns about service reliability, with some customers reporting issues with package handling and miscommunication regarding shipping rates.

Overall Experience

While many customers express satisfaction and recommend the store, there are notable complaints about specific employees and inconsistent service quality.
  • TT
    Trevor
    2 days ago
    1.0
    I dropped off an Apple trade in at this store (packed and prepaid). The employee scanned it and gave me a receipt. Somehow in the few hours before being picked up and loaded into the truck, it was “lost” or more likely stolen because it was not scanned. I’ve shipped hundreds of packages through UPS, FedEx and USPS and this is the first time this has happened. Hope they take this seriously and investigate.
  • RM
    Robert Morgan
    Nov 15, 2025
    5.0
    Great store, I do all of my business there.
  • TN
    Takuto Nakajima
    Nov 5, 2025
    5.0
    Hana was so nice and even helped me package up my eBay delivery order. Thank you so much Hana!!!!
  • JM
    Jasmine M.
    Nov 2, 2025
    5.0
    I came in today with quite a few tasks to handle, and the woman at the front desk was calm and helped me accomplish everything quickly and efficiently. She was very kind and gave me great service! I usually go by the other location, but I am willing to parallel park and come here because the service was amazing!
  • IL
    Isaac Longstaff
    Oct 20, 2025
    5.0
    Friendly, calm, and knowledgeable!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2333 in Honolulu offer?

The UPS Store #2333 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and small business services.