The UPS Store

4.0
141 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2333 in Honolulu offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - One Block South Of Safeway.

Details

  • DeliveryNot available

Location

The UPS Store
758 Kapahulu Ave, Honolulu, HI
96816, United States

Hours

Reviews

4.0
141 reviews
5 stars
103
4 stars
2
3 stars
3
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Josh and Matt for their exceptional service.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service experiences, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick and efficient service for printing, shipping, and notary tasks, often mentioning the ease of completing their needs.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant customer experience.

Trust Issues

Several reviews raised concerns about lost packages and miscommunication regarding shipping services, leading to distrust among some customers.
  • CF
    Chris M. Ferguson
    Nov 27, 2025
    5.0
    Chill place. Printed some papers, ate some bomb Chinese food nearby on that street. Highly recommend printing
  • TT
    Trevor
    Nov 22, 2025
    1.0
    I dropped off an Apple trade in at this store (packed and prepaid). The employee scanned it and gave me a receipt. Somehow in the few hours before being picked up and loaded into the truck, it was “lost” or more likely stolen because it was not scanned. I’ve shipped hundreds of packages through UPS, FedEx and USPS and this is the first time this has happened. Hope they take this seriously and investigate.
  • RM
    Robert Morgan
    Nov 15, 2025
    5.0
    Great store, I do all of my business there.
  • TN
    Takuto Nakajima
    Nov 5, 2025
    5.0
    Hana was so nice and even helped me package up my eBay delivery order. Thank you so much Hana!!!!
  • JM
    Jasmine M.
    Nov 2, 2025
    5.0
    I came in today with quite a few tasks to handle, and the woman at the front desk was calm and helped me accomplish everything quickly and efficiently. She was very kind and gave me great service! I usually go by the other location, but I am willing to parallel park and come here because the service was amazing!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2333 in Honolulu offer?

The UPS Store #2333 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and small business services.