The UPS Store

Reviews

• EM

  Emil Morco

  Aug 19, 2025
  5.0
  Stephen was helpful with figuring out my Amazon return. Even answered my printing/scanning questions even I didn't go through UPS. I would give 6 stars if this UPS store also happen to recycle Amazon boxes. They play great music while you're waiting in line.
• AM

  Amanda Masefield

  Jul 29, 2025
  1.0
  Avoid this store, especially for notary services. I made an appointment for a notary for 9am, but when I arrived at 9, I was told that the notary wouldn't arrive until 10. There was no apology or consideration for how this would impact my day, and only after I questioned why they advertised for a 9am appointment if their notary wasn't scheduled to arrive until 10, I was given a casual "sorry about that" with a smile which seemed quite disingenuous. I left and came back at 10 and was told that the notary would actually be there at 10:30. After then returning at 10:30, the notary took a brief look at my document and then told me that my ID was insufficient; I'm no longer a US resident and have a foreign driver's license. I'd previously verified my identity using my foreign ID at many other places on the island, including a financial institution, and on no place on my document or UPS's services description did it state that the ID needed to be US government issued. I do have a US passport, and so I confirmed with the notary that this would be acceptable. I also told him that my name changed due to marriage and that my passport was in my married name but the document I needed notarized required both my maiden and married names; I confirmed with him that this would be acceptable in combination with my marriage certificate (which I also presented). After I then returned to the store for the fourth time with my passport, I was told that I needed an additional ID with my maiden name on it. I've been married for many years and no longer have a valid photo ID with my maiden name on it. The notary was not interested in or sympathetic to this fact. He merely told me that he couldn't help me and turned his back to focus on another task. I called him back to get further assistance, but he abruptly advised me to make an appointment with a legal professional who might be able to help me and turned his back again. I am shocked and appalled by the lack of consideration, courtesy, and service I received.
• MB

  Marissa Brooks

  Jun 1, 2022
  3.0
  Never had to get an appointment at other UPS stores to get something notarized, but this location requires it. I was able to get an appointment 1 hr after dropping in, which was cool, but still had to wait to be served until the notary was done serving other customers. Overall, a really long wait to get my documents done with pretty bad sevice attitude.
• MZ

  Matthew Zimmerman

  Nov 6, 2018
  5.0
  Been happy with the prompt service and willingness to tackle computer based scanning and compilation requests. Busy store, but not crazy waits either.
• PB

  Pat Bader

  Apr 20, 2018
  5.0
  Always helpful, efficient, and friendly!

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