Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4951 in Honolulu offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Above Palama Supermarket Near Don Quiote. 2nd Floor Parking Available.
Details
- DeliveryNot available
Location
Hours
Reviews
2.4
237 reviews
5 stars
66
4 stars
15
3 stars
6
2 stars
16
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Pricing Issues
Customers frequently complained about high prices for services, including charges for tape and printing that are considered excessive compared to other locations.
Mixed Experiences
While some customers reported positive experiences with friendly and helpful staff, these were overshadowed by a significant number of negative reviews.
Location Challenges
The store's location was noted as inconvenient, with difficult access and limited parking, contributing to customer frustration.
Amazon Returns
Many customers expressed dissatisfaction with the handling of Amazon returns, often being charged for services that are typically free at other UPS locations.
- CYConnor Y.Oct 21, 20255.0Came here for a fax job, I don't really see why the ratings is lower than a 5 star, everyone inside is fantastic. I'll be coming here more soon!
- CLCarter LiottaOct 12, 20253.0Came here because I needed a notary in a hurry, and to that end, I got it done. Problem was, the notary charged $5 + a $20 "clerical fee" per seal. So, $75 later I had three signatures. The price is clearly marked, but such vague clerical fees are generally improper and impermissible by Hawaii notarial statute. Buyer beware.
- EWed wolfSep 20, 20251.0Overpriced for all services
- TTTanyaAug 20, 20251.0This place is absolutely terrible. The employees working here have no idea how to do their job. I came to return an Amazon package and wasted an entire hour just for them to “confirm” the exact information I had already told them from the beginning. Completely unprofessional and a waste of time. I would not recommend coming here at all. Management really needs to take a serious look at their staff, because they clearly have no clue what they are doing.
- ERem reyesAug 14, 20255.0I went here a couple days ago. The staff were very friendly and knowledgeable. Nori helped me prepare my package and explained the shipping options. The space was organized and clean too. This is my new go-to UPS store.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4951 in Honolulu offer?
The UPS Store #4951 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/Photo ID services, and small business services.
What are the regular business hours of The UPS Store #4951?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #4951 open on Sundays and holidays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM. Holiday hours vary; some holidays they are closed such as November 27 and December 25, so check their website for updates.
Where is The UPS Store #4951 located in Honolulu?
It is located at 1670 Makaloa St, Honolulu, HI 96814, above Palama Supermarket near Don Quijote, with 2nd floor parking available.
What payment options does The UPS Store #4951 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4951 offer mailbox rental and shipping supplies?
Yes, mailbox rental and shipping supplies like moving boxes, office products, and stamps are available at this location.
How can customers contact The UPS Store #4951?
Customers can call them at +1 808-943-0877 or email store4951@theupsstore.com for inquiries.
What nearby places can customers visit before or after their trip to The UPS Store #4951?
Nearby places include Palama Supermarket and Don Quijote for shopping. Also, Paul H. McGillicuddy LLC offers event photography services, and Century Hawaii Tours can assist with travel plans.
Are there services nearby that can complement my visit to The UPS Store #4951?
Yes, nearby services include Shred Nations for shredding, Law Offices of Steve Cedillos for legal services, and Western Union for money transfers, which might be useful depending on your needs.
Is parking available at The UPS Store #4951 and how can nearby transit or businesses help customers find the location?
Yes, 2nd floor parking is available at The UPS Store #4951. Being located above Palama Supermarket and near Don Quijote makes it easier to find. Customers can use these popular landmarks to navigate to the store.