Brand Certified
The UPS Store
2.5(245 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
1670 Makaloa St, Honolulu, HI
96814, United States
Certified by The UPS Store • Feb 22, 2026
(808) 943-0877
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/hi/honolulu/1670-makaloa-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4951 in Honolulu offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Above Palama Supermarket Near Don Quiote. 2nd Floor Parking Available.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
2.5
245 reviews
5 stars
71
4 stars
15
3 stars
6
2 stars
16
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, particularly from the owner.
Pricing Issues
Numerous reviews highlight complaints about high prices and unexpected charges for services that are typically free at other UPS locations.
Staff Friendliness
While some customers praised the friendliness of certain staff members, many others experienced unprofessional behavior and a lack of basic courtesy.
Service Efficiency
Several customers noted that the service was slow and inefficient, leading to frustration during their visits.
Location Accessibility
The store's location is described as inconvenient, with difficult parking and access issues, which adds to the overall negative experience.
- KHKeoni Hsu6 days ago5.0Walking distance. Very efficient and helpful. Clean space.
- LZleah ZFeb 10, 20261.0Ridiculous charges for labels and tape!
- TATruth and Integrity Warrior Michelle AngelicJan 18, 20265.0I was under pressure and out of time! Nori to the rescue! 🦸♂️ ⭐️ Nori made my year start right! He helped me expedite legal documents out just in the nick of time! He saw my pressure and my stress and helped me instead of pushing me out at closing time! I greatly appreciate his kindness and assistance to my desperate need at the time! Thank you Nori for that above and beyond customer service! 👏
- DMDaniel MendezDec 20, 20255.0The ladies working today were AMAZING!!!! Both of them were so helpful, repacked everything for me, and were so kind. Customer service is a fading away in most of the world, but not at here!!! Give these ladies a raise!
- PAPaul W. AyersDec 19, 20255.0Super friendly & helpful staff.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4951 in Honolulu offer?
The UPS Store #4951 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/Photo ID services, and small business services.
What are the regular business hours of The UPS Store #4951?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #4951 open on Sundays and holidays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM. Holiday hours vary; some holidays they are closed such as November 27 and December 25, so check their website for updates.
Where is The UPS Store #4951 located in Honolulu?
It is located at 1670 Makaloa St, Honolulu, HI 96814, above Palama Supermarket near Don Quijote, with 2nd floor parking available.
What payment options does The UPS Store #4951 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4951 offer mailbox rental and shipping supplies?
Yes, mailbox rental and shipping supplies like moving boxes, office products, and stamps are available at this location.
How can customers contact The UPS Store #4951?
Customers can call them at +1 808-943-0877 or email store4951@theupsstore.com for inquiries.
What nearby places can customers visit before or after their trip to The UPS Store #4951?
Nearby places include Palama Supermarket and Don Quijote for shopping. Also, Paul H. McGillicuddy LLC offers event photography services, and Century Hawaii Tours can assist with travel plans.
Are there services nearby that can complement my visit to The UPS Store #4951?
Yes, nearby services include Shred Nations for shredding, Law Offices of Steve Cedillos for legal services, and Western Union for money transfers, which might be useful depending on your needs.
Is parking available at The UPS Store #4951 and how can nearby transit or businesses help customers find the location?
Yes, 2nd floor parking is available at The UPS Store #4951. Being located above Palama Supermarket and near Don Quijote makes it easier to find. Customers can use these popular landmarks to navigate to the store.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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