Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Next to Daniel K. Inouye International Airport in Honolulu offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Im gonna copy and paste their message. So you can see how ridiculous they are
-sends me a bill
-i emailed stating this was paid prior
-email states “Please provide a copy of credit card statement showing the charges processed”
-i attached a picture of 2 charges of my credit statement labeling dhl
-“Our records indicate we have not received payment”
Despite concrete, hardcore picture evidence
DV
D Valenzona
Jul 29, 2025
5.0
Thank you DHL Hawaii for always making sure I receive my parcels. Stellar service every time!
MK
Mya Kukahiwa
Jun 4, 2025
5.0
The delivery driver did not even attempt to use the call box to access my secured building… disappointing to say the least.
UPDATE ** CHANGING REVIEW TO 5 STARS — DHL staff immediately took action to ensure my package was delivered smoothly. Ken responded to my review in less than 24 hours. I received a call from our local DHL office to arrange a re-delivery. The delivery driver called in advance and upon reaching my destination. Mahalo folks!
SS
Sam Sterling
Dec 14, 2018
1.0
The service point itself is fine but i dont know why people would ever use dhl over ups or fedex lol they never actually deliver the package to your house..
JW
Jo Wil
Jul 12, 2017
5.0
Ok, had issue with driver not seeing me as I was working he left. So I called dhl an within 5 min he was back. I was amazed the number was to real human an handled the call very well.
Frequently Asked Questions About DHL Express Service Point
What services does the DHL Express Service Point at 550 Paiea Street offer?
The DHL Express Service Point offers international and next-day shipping for personal and business needs, including shipping luggage, passports, and packages of any size across the U.S. and internationally.
Where is the DHL Express Service Point located?
It is located at 550 Paiea Street #504, Honolulu, HI 96819, next to Daniel K. Inouye International Airport.
What are the business hours for the DHL Express Service Point?
The service point is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does the DHL Express Service Point offer delivery services?
Yes, the location provides delivery services as part of its shipping options.
Which payment methods are accepted at this DHL location?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is there wheelchair accessibility at the DHL Express Service Point?
Yes, the facility has a wheelchair-accessible entrance.
Are there any nearby dining options to visit before or after shipping at DHL?
Yes, nearby you can find Big Kahuna's Pizza, a pizza restaurant, and L & L Hawaiian BBQ, known for barbecue and Hawaiian dishes, perfect for a meal before or after your visit.
What financial services are available near the DHL Express Service Point?
Nearby financial services include HawaiiUSA Federal Credit Union and Pearl Hawaii Federal Credit Union, useful for banking needs while visiting the area.
Are there any convenient stores or cafes near the DHL location?
Yes, Favorites of Hawaii Sales Co., a candy store, and Lunch Box by Fete, a cafe, are located nearby and can be convenient stops.
How can customers find more information or get assistance from DHL?
Customers can visit the official website at https://locations.us.express.dhl.com/hi/honolulu/550-paiea-street or follow social media handles like @dhlus on Instagram and @dhlushelp on Twitter for support.