Brand Certified
United States Postal Service
3.3(62 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1299 Kekuanaoa St, Hilo, HI
96720, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1299 Kekuanaoa St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.3
62 reviews
5 stars
32
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3
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2
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1 star
22
- SSSabbsterJan 23, 20265.0Close and convenient
- NNNikhil NarahariNov 17, 20255.0Really love our Hilo Kekuanaoa Post Office. The people that work there are always super friendly and helpful, an do particularly enjoy the convenience of the automated postage machine that let's me send any kind of mail or packages quickly and easily
- DCdavid chrashMar 19, 20241.0Poor service.Lost more items than I can list.They lost it, you need to find it!!!!!
- NCNeale ChaudhuryFeb 18, 20245.0Have had excellent experience - staff were extremely professional, courteous and very helpful. One obeservation - maybe please hire more people because the line gets really long and if all counters are manned maybe faster service.. apart from that excellent experience. Thank you.
- JHJonathan HorrellJun 21, 20194.0These guys are troopers. Best service I've had at any post office, but looks like they're constantly understaffed and overwhelmed by the sheer number of customers. The office itself doesn't seem adequate to handle the volume of business it gets. If anyone in a position of power reads this; please, please, please get these guys some help, (and give them a raise,) and expand the facility.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1299 Kekuanaoa St offer?
They provide mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:00 AM to 4:30 PM, Saturday from 9:00 AM to 12:30 PM, and closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online; you will then complete the setup in person at the Post Office.
Is 24/7 access available to the PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this location.
What is the fee for getting a passport photo taken here?
The current fee for a passport photo at USPS is $15.
How can visitors coming from Hilo International Airport reach this Post Office?
Visitors arriving at Hilo International Airport can take a short trip west to 1299 Kekuanaoa St, located nearby for convenient postal services.
Are there car rental agencies near the Post Office for easy transportation?
Yes, Campervans Big Island and Hertz car rental agencies are nearby, useful for visitors needing transportation to and from the Post Office.
What nearby attractions can I visit before or after my visit to the Post Office?
You can explore local favorites like the National Weather Service office, The Van Winkler for clothing, or take a sightseeing tour with Blue Hawaiian Helicopters nearby.
Brand Certified Facts from United States Postal Service
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