FedEx Ship Center

4.3
147 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Hilo, HI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
43 Akahana St, Hilo, HI
96720, United States

Hours

Reviews

4.3
147 reviews
5 stars
101
4 stars
22
3 stars
4
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their efficiency and professionalism.

Delivery Issues

Several reviews mentioned problems with package deliveries, including misdelivered items and difficulties in reaching customer service.

Location Convenience

Customers appreciated the convenient location and easy access to the FedEx center, noting its cleanliness and organization.

Mixed Experiences

While many had positive experiences, some customers reported negative interactions and dissatisfaction with service quality.

Quick Service

Numerous reviews noted the quick processing times for drop-offs and pickups, contributing to a generally positive experience.
  • LW
    Lydia Worswick
    Nov 7, 2025
    5.0
    My return package was quickly taken care of - Thank you for all that you do!
  • DB
    D Bencomo
    Oct 31, 2025
    5.0
    Great customer service. Easy to drop off and pick up.
  • JH
    Jerenette Kalahiki (Hk)
    Oct 29, 2025
    5.0
    THANK YOU SO MUCH HAWAII FEDEX SHIPPING CENTER. I FOUND THE PLACE WHERE YOU ARE LOCATION.
  • SH
    SAND 2 H2O
    Sep 10, 2025
    5.0
    FedEx is the best. Super service from the drivers. First class service. They put my stuff in plastic bags since our road is dusty and over my fence. Thank you
  • TR
    Tina Rodriguez
    Jul 10, 2025
    1.0
    I wont even buy things online if fedex is the shipper. No problem with any other shipper, ups, usps, dhl, all good, but for some reason fedex cannot deliver my boxes.Impossible to reach local office, customer service 800 number no help, I hate fedex so much

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Hilo provide?

FedEx Ship Center offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, ground, international, and freight shipping.

What are the operating hours for FedEx Ship Center in Hilo?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.