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FedEx Ship Center

4.2
(154 reviews)

Business Details

43 Akahana St, Hilo, HI
96720, United States
(800) 463-3339
https://local.fedex.com/en-us/hi/hilo/itoa

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Hilo, HI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
43 Akahana St, Hilo, HI
96720, United States

Hours

Reviews

4.2
154 reviews
5 stars
104
4 stars
23
3 stars
4
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, helpful, and professional staff, highlighting their willingness to assist and provide solutions.

Delivery Issues

Several reviews mentioned problems with package deliveries, including misdeliveries and difficulties in reaching local customer service.

Location and Accessibility

The location was noted as convenient and easy to access, with a clean and organized environment.

Mixed Experiences

While many had positive experiences, some customers reported frustrations with service inconsistencies and communication issues.
  • KB
    Kimo Bruddah
    2 days ago
    1.0
    I ordered an electronic device, the delivery driver tossed it over an 8 ft tall fence into my yard, box was knocked open. Good luck trying to reach anyone at FedEx.
  • MS
    Mike Karen Smith
    Jan 9, 2026
    5.0
    This place is located on Airport Road next to the US Post Office. Don't trust Maps... it might take you to the back road.
  • NN
    Noah
    Jan 8, 2026
    5.0
    Thanks for the call for pickup, if only Amazon would direct FedEx deliveries to desired address instead of the default General delivery Also if UPS can also allow pickup, and/or call. Drone delivery would be great !
  • JR
    Jay Royer
    Jan 6, 2026
    1.0
    Frustrating to watch the tracking say out for delivery then back at terminal for delivery the next day only to have the same thing g happen...really!?!?!?!?!!
  • MS
    Mike Salentine
    Nov 24, 2025
    5.0
    I had a great experience at the FedEx Ship Center at the Hilo Airport. When I arrived, my shipping label was messed up and I was worried about missing my deadline. The staff there were extremely helpful, patient, and professional. They quickly assisted me in reprinting my label, made sure my package was properly processed, and answered all my questions. Their friendly attitude and willingness to go above and beyond made a stressful situation much easier. Highly recommend this location for anyone shipping packages in Hilo!

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Hilo provide?

FedEx Ship Center offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, ground, international, and freight shipping.

What are the operating hours for FedEx Ship Center in Hilo?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Brand Certified Facts from FedEx Ship Center

This information is certified by FedEx Ship Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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