FedEx Ship Center

4.2
153 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Hilo, HI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
43 Akahana St, Hilo, HI
96720, United States

Hours

Reviews

4.2
153 reviews
5 stars
104
4 stars
23
3 stars
4
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, helpful, and professional staff, highlighting their willingness to assist and provide solutions.

Delivery Issues

Several reviews mentioned problems with package deliveries, including misdeliveries and difficulties in tracking packages.

Efficiency

Customers appreciated the quick service and efficient processing of shipments, although some noted occasional delays.

Location and Accessibility

The location was frequently described as convenient and easy to access, with clean facilities.
  • MS
    Mike Karen Smith
    3 days ago
    5.0
    This place is located on Airport Road next to the US Post Office. Don't trust Maps... it might take you to the back road.
  • NN
    Noah
    4 days ago
    5.0
    Thanks for the call for pickup, if only Amazon would direct FedEx deliveries to desired address instead of the default General delivery Also if UPS can also allow pickup, and/or call. Drone delivery would be great !
  • JR
    Jay Royer
    6 days ago
    1.0
    Frustrating to watch the tracking say out for delivery then back at terminal for delivery the next day only to have the same thing g happen...really!?!?!?!?!!
  • EM
    Elizabeth McGann
    Nov 29, 2025
    4.0
    Good service
  • MS
    Mike Salentine
    Nov 24, 2025
    5.0
    I had a great experience at the FedEx Ship Center at the Hilo Airport. When I arrived, my shipping label was messed up and I was worried about missing my deadline. The staff there were extremely helpful, patient, and professional. They quickly assisted me in reprinting my label, made sure my package was properly processed, and answered all my questions. Their friendly attitude and willingness to go above and beyond made a stressful situation much easier. Highly recommend this location for anyone shipping packages in Hilo!

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Hilo provide?

FedEx Ship Center offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, ground, international, and freight shipping.

What are the operating hours for FedEx Ship Center in Hilo?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.