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Visit your local Post Office™ at 91-760 Papipi Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I specifically chose to go to this location because of the good reviews of customer service. And I was right! Short lines, calm environment and John was so friendly. 5 stars all the way!
KS
Katherine Stockford
Sep 24, 2025
5.0
I've only been a few times, but have had a good experience each time. The first time they patiently helped me get everything I needed to send in some legal documents and pre-paid envelopes I needed to include. Another time I needed to pick up a prescription my mother sent to my house by accident, and they were great then as well. There are so many moving parts in the postal service, I never expect them all to go well, but specifically the front desk folks at this office are lovely!
OT
Obie Tric
Aug 5, 2025
1.0
I came in with a Certified Mail form (PS Form 3811 and 3800) that I’ve used many times before without issue. As I approached the counter, the clerk told me I must have a label printed in advance or I’d be charged, despite the fact that I’ve done this exact process here multiple times without a problem. I calmly asked if I could use the available labels, and she refused, stating, “We’re not going to do it that way, we’re going to do it the right way.” The tone was dismissive, and the refusal to process my mail was unjustified and unprofessional.
For the record: refusing mail service without legitimate cause is a violation of USPS internal policy and federal law. Under 39 U.S. Code § 403, the USPS is obligated to “provide prompt, reliable, and efficient services to patrons in all areas.” This includes Certified Mail service.
According to the Postal Operations Manual (POM 123.1):
“Post offices may not refuse to accept properly prepared mail.”
The green certified form (PS 3811/3800) is designed to be used at the counter, and clerks are required to assist in processing it, not force customers to buy pre-printed labels or redirect them unnecessarily.
It’s clear this employee either lacks proper training or is willfully ignoring policy. Either way, this falls under service refusal and may even warrant internal investigation. I hope the Postmaster reviews this complaint seriously, as denying legally mandated services to the public is unacceptable.
JJ
Jose Jaen
Jul 25, 2025
5.0
Long story short, my mailbox lock was changed out without me knowing (newly moved) so I reached out to this post office several times but once I spoke to Lian (I hope I’m spelling it right) she got me the help I needed and I picked up my
Keys without any hassle! Thank you so much!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 91-760 Papipi Rd offer?
This Post Office provides mailing and shipping services, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services?
Yes, passport services typically require an appointment made through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 91-760 Papipi Rd?
Open Monday through Friday from 9:00 AM to 4:30 PM and Saturdays from 9:00 AM to 12:00 PM, closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid IDs and a completed application form; online reservations are available at the USPS website.
Is there after-hours access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location; check with this Post Office for details.
Where is the United States Postal Service at 91-760 Papipi Rd located?
It is located at 91-760 Papipi Rd, Ewa Beach, HI 96706, USA.
What other post offices are near the United States Postal Service at 91-760 Papipi Rd?
Nearby post offices include Post Office Ewa Station and Ewa Beach Post Office, which may provide alternative options for mailing and shipping needs.
What nearby places can I visit before or after my visit to the Post Office?
You can check out local eateries like Elim Korean BBQ, CornDogs By Mr. Cow, and McDonald's, or visit shopping centers such as Ewa Beach Shopping Center for additional convenience.
Are there convenient services near the Post Office for additional errands?
Yes, nearby services include CVS Pharmacy for medical needs, Pacific Laundromat for laundry, and First Hawaiian Bank Ewa Beach Branch for banking services.