United States Postal Service

3.4
59 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 99-040 Kauhale St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
99-040 Kauhale St, Aiea, HI
96701, United States

Hours

Reviews

3.4
59 reviews
5 stars
28
4 stars
9
3 stars
1
2 stars
2
1 star
19
  • AS
    Anna Sundar
    5 days ago
    5.0
    The best post office out there! They took the time to help me find affordable mailing solutions!
  • MM
    Ms Malia
    6 days ago
    2.0
    It’s true, they r less busy than other post offices BUT the workers are NOT friendly or helpful. I came in with a return and was told they would box 📦. I get there and the girl looks at me like I had kooties 🤨 and that my package was going to expose her to the next version of COVID. She says “oh, is this how u r sending it” I say “it’s a return, aren’t u going to box it?” She says “I don’t box things. The tapes over there, u have to buy it and box it your self” all with the same stink face 🤯 😳. I say “nah” and walk out, go to UPS buy tape because why would I give USPS a single penny after that?!?!? Even the UPS guy says that the Aiea post office has a bad rep for being rude and unfriendly. If u have a choice DO NOT go here and DON’T buy something that has a return policy through USPS!!!! Lose money!
  • KB
    Kendelle-Kimberly Blaisdell
    Dec 30, 2025
    5.0
    I usually go to Ewa USPS! But Aiea USPS I definitely recommend! Employees are all so kind and super nice! Very friendly and I never had a problem with them!
  • JI
    JED I
    Dec 29, 2025
    1.0
    Guy with neck cover and glasses acknowledged me as I walk towards the front desk but continues to walk away and ignore 1 question i had, passport walk in is dead like no one is attending it, might as well add some benches on the waiting hall 🤣
  • RG
    Ruben Gonzalez
    Dec 23, 2025
    1.0
    Went in and heard laughter amongst everyone which is great! As soon as I got called up by the a local lady working she immediately gave me a sour face due to a big box that I had. No greeting just met with resistance. I work in costumer service and boy was this a horrible interaction

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.