Send a letter from ÂŁ1.25 and a small parcel from ÂŁ4.19
Brand Certified
Crawley Post Office
1.8(175 reviews)
Certified by Crawley Post Office • Aug 16, 2026
Business Details
23-24 County Mall, Crawley, WSX
RH10 1FF, United Kingdom
Certified by Crawley Post Office • Aug 16, 2026
+44 3457 223344
Certified by Crawley Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/1789120/crawley?campaignid=gmb~bf~1789120~google~na~05022025
Certified by Crawley Post Office • Aug 16, 2026
About
Certified by Crawley Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Crawley Post Office • Aug 16, 2026
Hours
Certified by Crawley Post Office • Aug 16, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday11:00 AM - 3:00 PM
Products & Services
2 lists · 9 items
Reviews
1.8
175 reviews
5 stars
26
4 stars
10
3 stars
4
2 stars
5
1 star
130
- ADanthony delarueAug 6, 20265.0Great job, my parcel arrived safely!!!
- SZStefan Zuccarello-SmithAug 2, 20261.0If I could give less stars I would . Absolutly 0 customer care here now getting rid of crawley post office was the biggest mistake . The 2/3 people who work here just do not care whatsoever a cue of 30 odd people waiting patiently to polite to say anything for 40 odd minutes because the guy behind the counter cannot be bothered to work at more than a snails pace just looking up occasionally and getting shirty with people . Because they are notably frustrated . Never had a lack of customer care this bad honestly . I won't be coming back here in future . Which is probably the intent by the lack of training and care .
- RBRick BurdettJun 18, 20263.0Sadly the queues are often very long with a long turn around. It means they're giving you the best service when you're in front of them but they don't employ enough staff and the automated self service machines are frequently out of service.
- SBSusanne BrownJun 5, 20261.0I'm giving a Bad review due to the pure bone idol lazy staff can't be bothered to do passports and lie about bank deposits not working with banks .when I visited other branches they actually do bank deposits and are more polite and helpful this post office branch in town has gone downhill since it moved to county mall
- AAAswathyApr 6, 20261.0I booked a T24 parcel and they gave a reference number and said I can track this with parcelforce.com. And now I am unable to track the item. I tried RM, PF, universal tracker, everything. I understood now that if I really wanna track my parcel, I should go post office again and ask for the Tracking ID. What kind of service is this? They could easily take a contact number or email and send the tracking ID. This is utter waste of time and money along with miscommunication.
Frequently Asked Questions About Crawley Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Crawley Post Office?
Crawley Post Office is open Monday to Saturday from 09:00 to 17:30 and on Sundays from 11:00 to 15:00.
Can I withdraw cash at Crawley Post Office and are there any withdrawal limits?
You can withdraw cash at Crawley Post Office, but the amount depends on withdrawal limits set by your bank. Please contact your bank directly for specific limits.
Are there any charges for cash withdrawals at Crawley Post Office?
There are no fees charged by Crawley Post Office for cash withdrawals, though your bank may charge fees. Check with your bank for details.
How do I deposit a cheque at Crawley Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope. Hand the sealed envelope to the counter and get a receipt.
What payment options are accepted at Crawley Post Office?
Crawley Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
What is the Change Giving service at Crawley Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at Crawley Post Office when offered by selected banks.
Where is Crawley Post Office located?
Crawley Post Office is located at 23-24 County Mall, Crawley, West Sussex, RH10 1FF, United Kingdom.
What nearby shopping centers can I visit when going to Crawley Post Office?
County Mall Crawley shopping centre is right nearby, ideal for shopping before or after your visit to Crawley Post Office.
Are there nearby places where I can get food or coffee near Crawley Post Office?
Yes, you can visit Yogoo Natural Frozen Yogurt, Bakers + Baristas café, Druckers Crawley restaurant, or Subway sandwich shop nearby for food and drinks.
What nearby stores offer gifts or home goods near Crawley Post Office?
Nearby stores like Yankee Candle and Card Factory offer gifts and home goods that you can explore when visiting Crawley Post Office.
Brand Certified Facts from Crawley Post Office
This information is certified by Crawley Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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