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Crawley Post Office

1.9
(176 reviews)

Business Details

23-24 County Mall, Crawley, WSX
RH10 1FF, United Kingdom
+44 3457 223344

About

Post OfficeBankBusiness Banking Services

Location

Crawley Post Office
23-24 County Mall, Crawley, WSX
RH10 1FF, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday11:00 AM - 3:00 PM

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

1.9
176 reviews
5 stars
27
4 stars
10
3 stars
4
2 stars
5
1 star
130
  • AD
    anthony delarue
    Aug 6, 2026
    5.0
    Great job, my parcel arrived safely!!!
  • SZ
    Stefan Zuccarello-Smith
    Aug 2, 2026
    1.0
    If I could give less stars I would . Absolutly 0 customer care here now getting rid of crawley post office was the biggest mistake . The 2/3 people who work here just do not care whatsoever a cue of 30 odd people waiting patiently to polite to say anything for 40 odd minutes because the guy behind the counter cannot be bothered to work at more than a snails pace just looking up occasionally and getting shirty with people . Because they are notably frustrated . Never had a lack of customer care this bad honestly . I won't be coming back here in future . Which is probably the intent by the lack of training and care .
  • RB
    Rick Burdett
    Jun 18, 2026
    3.0
    Sadly the queues are often very long with a long turn around. It means they're giving you the best service when you're in front of them but they don't employ enough staff and the automated self service machines are frequently out of service.
  • SB
    Susanne Brown
    Jun 5, 2026
    1.0
    I'm giving a Bad review due to the pure bone idol lazy staff can't be bothered to do passports and lie about bank deposits not working with banks .when I visited other branches they actually do bank deposits and are more polite and helpful this post office branch in town has gone downhill since it moved to county mall
  • BI
    Bismah Irfan
    Dec 22, 2024
    1.0
    I just had an old Indian man serve me, and he was terribly rude. I asked if he could exchange my cash into £1 and the man deposited it into my bank account. They used to change cash into coins. After waiting longer than 40 minutes in a queue with only one employee working there, I would expect more information or the man to listen.

Frequently Asked Questions About Crawley Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Crawley Post Office

This information is certified by Crawley Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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