Pensby Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.5
27 reviews
5 stars
16
4 stars
1
3 stars0
2 stars0
1 star
10
NB
Nick Bower
Jun 15, 2026
5.0
Great little post office and an absolute god send since virtually all the local banks have closed their branches.
Fantastic service 😎👍
JJ
jonie jones
Jun 6, 2026
5.0
Always helpful friendly staff
JM
Jamie Moroney
Apr 3, 2022
5.0
Drop off my mail there Monday to Friday. Hassle free. Very friendly staff.
AO
Ant O
Oct 23, 2021
1.0
Went in today with my Red Card that was left a few days ago after failed delivery to be told 'your at the wrong place' totally dismissive and tried to send me to Heswall, I told the gentleman I had it directed to that very post office and I had a text with that post code and ready to collect, only to be told AGAIN I was wrong and in the wrong place, only when I forcefully told him I was in the right place and it was here did he reluctantly check, and what did he find ?, my parcel waiting to be collected........
AA
Alans6563
May 4, 2018
5.0
This is a fantastic post office and I will not use any other. It's not perfect just like everything else in life but the staff are very nice people and very professional and that's all I need.
Frequently Asked Questions About Pensby Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours for Pensby Post Office?
Pensby Post Office is open Monday to Friday from 06:00 to 17:30, Saturdays from 06:00 to 15:00, and Sundays from 06:30 to 11:00.
Can I withdraw cash at Pensby Post Office and are there any charges?
You can withdraw cash at Pensby Post Office up to your bank's withdrawal limits, and no charges are taken at the counter; however, some banks may charge, so please check with your bank.
How do I deposit a cheque at Pensby Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank to the branch. Hand over the sealed envelope to receive a receipt.
What is the Post Office Change Giving service at Pensby Post Office?
If you’re a business banking customer, you can exchange cash for coins at Pensby Post Office using the Change Giving and Change Giving “Lite” services with selected banks.
Does Pensby Post Office support in-store pickup?
Yes, Pensby Post Office supports in-store pickup as part of its pickup and delivery services.
What payment methods are accepted at Pensby Post Office?
Pensby Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How can I contact Pensby Post Office?
You can contact Pensby Post Office by phone at +441516481561 or visit their website at https://www.postoffice.co.uk/branch-finder/3144208/pensby?campaignid=gmb~bf~3144208~google~na~05022025.
What nearby dining options are available around Pensby Post Office?
Nearby dining options include Mayflower (which offers Chinese food and café services), Dine India (Indian and halal cuisine), Pensby Kebab House (fast food and doner kebabs), and Charcool Turkish Grill & Bar.
What pharmacies are close to Pensby Post Office?
You can find Well Pharmacy and The Co-Operative Pharmacy near Pensby Post Office for your pharmaceutical needs.
Are there any nearby services that can assist with mailing and courier needs?
Yes, near Pensby Post Office you can find Evri ParcelShop for courier and delivery services, as well as other post office branches like Post Office Travel Money for currency exchange.
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