Pensby Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.4
28 reviews
5 stars
16
4 stars
1
3 stars0
2 stars0
1 star
11
SB
Shana Biesmans
Sep 4, 2026
1.0
Go in to post a small letter parcel to another country and the address is spelled correctly on the letter yet still they manage to spell it wrong because apparently that is how the address is on the system. So they have to peel all the labels off the envelope already ruining it do start over. I then spell it out letter by letter puts it all in manually into the system I take my receipt and once again spelled wrong on the receipt. Loosing time when it should have done right the first time. So of course I walk in annoyed with suddenlt a row of people and I wasn't willing to wait given it was done wrong twice by them and I shouldn't have to wait around when this isn't my fault. For them to just completely ignore me and simply hand me 10 pound refund rather than owning up to the fact they did wrong. Given youre sending parcels and letters out, it's worrying you still can't spell it correctly after pointing it out twice! I've spend fuel getting there and lost my afternoon with my child because I am now to annoyed and stressed to go anywhere. A simple 10 pound refund and replacement envelope isn't going to cut it I'm afraid when I wasted my fuel to get there and you wasted my time twice in return.
NB
Nick Bower
Jun 15, 2026
5.0
Great little post office and an absolute god send since virtually all the local banks have closed their branches.
Fantastic service 😎👍
JJ
jonie jones
Jun 6, 2026
5.0
Always helpful friendly staff
JM
James May
Nov 18, 2023
1.0
Google times day open until 1500 on Saturday. They are not.
RH
Rachel Hall
Nov 29, 2017
1.0
I was sold today 12 first class stamps when I requested 6, I made a genuine mistake with how much I was paying and the man laughed at me. I have never come across such a rude arrogant man and I'm still sat working out how 3 large stamps, a book of 12 first class stamps and postage on a parcel I was sending came to £18.90 but I wasn't given a receipt so have no proof to query it with..
Frequently Asked Questions About Pensby Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours for Pensby Post Office?
Pensby Post Office is open Monday to Friday from 06:00 to 17:30, Saturdays from 06:00 to 15:00, and Sundays from 06:30 to 11:00.
Can I withdraw cash at Pensby Post Office and are there any charges?
You can withdraw cash at Pensby Post Office up to your bank's withdrawal limits, and no charges are taken at the counter; however, some banks may charge, so please check with your bank.
How do I deposit a cheque at Pensby Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank to the branch. Hand over the sealed envelope to receive a receipt.
What is the Post Office Change Giving service at Pensby Post Office?
If you’re a business banking customer, you can exchange cash for coins at Pensby Post Office using the Change Giving and Change Giving “Lite” services with selected banks.
Does Pensby Post Office support in-store pickup?
Yes, Pensby Post Office supports in-store pickup as part of its pickup and delivery services.
What payment methods are accepted at Pensby Post Office?
Pensby Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How can I contact Pensby Post Office?
You can contact Pensby Post Office by phone at +441516481561 or visit their website at https://www.postoffice.co.uk/branch-finder/3144208/pensby?campaignid=gmb~bf~3144208~google~na~05022025.
What nearby dining options are available around Pensby Post Office?
Nearby dining options include Mayflower (which offers Chinese food and café services), Dine India (Indian and halal cuisine), Pensby Kebab House (fast food and doner kebabs), and Charcool Turkish Grill & Bar.
What pharmacies are close to Pensby Post Office?
You can find Well Pharmacy and The Co-Operative Pharmacy near Pensby Post Office for your pharmaceutical needs.
Are there any nearby services that can assist with mailing and courier needs?
Yes, near Pensby Post Office you can find Evri ParcelShop for courier and delivery services, as well as other post office branches like Post Office Travel Money for currency exchange.
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