Beyond rude. Slightly older woman charged me the wrong prices for my items, a service charge for card and then charged me for a bag I told her I didn't need.
When I challenged the prices as they were marked differently on the shelf, she said "special prices" then started shouting at me.
This particular woman is always rude but this time she was shouting and being aggressive. I use the shop and post office regularity. Not any more !
DB
David Burne
Dec 15, 2024
1.0
Staff not very friendly. Very unhelpful. I've been here twice and both times it's an effort for them to help. Avoid !!
VM
V Murray
Jan 15, 2023
1.0
Avoid. They are unhelpful, unprofessional and completely oblivious to the postal rules regarding customs declarations. If they have a post office license they should at least train the staff. Customer service training wouldn't go miss either. Very disappointed. Will never use them again.
Frequently Asked Questions About Horsefair Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Horsefair Post Office?
Horsefair Post Office is open every day from 07:30 to 22:00.
Can I withdraw cash at Horsefair Post Office?
Yes, you can withdraw cash at the Post Office counter, subject to any withdrawal limits set by your bank.
Are there any charges for cash withdrawals at Horsefair Post Office?
No charges are taken at the counter, but please check with your bank as some may charge fees.
How do I deposit a cheque at Horsefair Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the branch. Hand over the sealed envelope to get a receipt.
What payment options are accepted at Horsefair Post Office?
Horsefair Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does Horsefair Post Office offer in-store pickup services?
Yes, in-store pickup is available at Horsefair Post Office.
What is the Post Office Change Giving service available here?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
Is there an ATM available near Horsefair Post Office?
Yes, there is an ATM (Post Office) nearby where customers can withdraw cash conveniently.
Are there places to eat near Horsefair Post Office?
Yes, nearby dining options include Zeera Tandoori, Nine Kitchen, Tasty House, Mayflower Chinese Takeaway, and Stef's Pizza and Grill.
Can I visit nearby shops and beauty salons after using Horsefair Post Office?
Yes, you can visit places like Pisces Hair Design, Alex Hair Design, MG Sportswear, and Empire Embroidery Limited close by for shopping and beauty services.
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