Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Franche Post Office
3.0(28 reviews)
Certified by Franche Post Office • Jun 14, 2026
Business Details
87 Franche Road, Kidderminster, WOR
DY11 5BE, United Kingdom
Certified by Franche Post Office • Jun 14, 2026
+44 1562 751703
Certified by Franche Post Office • Jun 14, 2026
https://www.postoffice.co.uk/branch-finder/2482088/franche?campaignid=gmb~bf~2482088~google~na~05022025
Certified by Franche Post Office • Jun 14, 2026
About
Certified by Franche Post Office • Jun 14, 2026
Post OfficeBankBusiness Banking Services
Franche Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services and travel insurance.
Location
Certified by Franche Post Office • Jun 14, 2026
Hours
Certified by Franche Post Office • Jun 14, 2026
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday10:00 AM - 4:00 PM
Products & Services
2 lists · 9 items
Reviews
3.0
28 reviews
5 stars
12
4 stars
2
3 stars0
2 stars
2
1 star
12
- ARAnne RendellApr 14, 20265.0Staff very helpful
- CWCraig WattersApr 13, 20261.0Doesn’t open as advertised
- SEsamantha ellisMar 22, 20265.0Friendly staff efficient and helpful
- PPPriceJan 29, 20261.0Horrible attitude on the old lady with the black hair behind the till, she saw me put my parcel beside the desk because it was a large e-bay return, I provided her with the QR code to scan for the sticker and she gave me an arsey tone of voice and gestured with her hands and said “well where is it!?” I pointed to it as she knew it was there because when she saw me in the queue with it she rolled her eyes at the parcel. Upon scanning the parcel she asks me to weigh the parcel on this tiny scale, baring in mind the man before me had QR codes which were scanned and labelled without weighing. She got me to place my massive parcel on top of this tiny scale and just shook her head and said “no” and I said “what am I supposed to do then because this is the return qr code provided” she said “I don’t know what to tell you, you’ll have to buy a parcel force collection” I said I’m not paying for the return it’s an automated return generated by E-bay, it was sent by Royal Mail I don’t understand why it can’t be sent back using Royal Mail. She just told me there is nothing they can do. Horrible attitude, horrible service, she either has no knowledge in her job as I doubt I’m the first person to have a parcel to big for their A4 scale, or she just has no interest in helping people.
- DDDaveOct 13, 20224.0Located inside the co-op, can be really busy sometimes
Frequently Asked Questions About Franche Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Franche Post Office
This information is certified by Franche Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website