With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Over the years I have used this PO on and off. I can tell you with confidence to avoid this business and use the one in Swansea.
PH
Peter Hayman
Nov 25, 2024
1.0
Complaint 1 sent parcel via sub post office to Stavanger Norway. Returned undelivered because customs declaration was stuck to back by post office instead of front as required - £18 wasted.
Complaint 2 sent parcel from post office to Gothenburg Sweden. Post office entered £140 for T shirt instead of £14 and now Swedish Customs want £81 duty to collect. Totally unreliable!
SG
Simon Gerhand
Nov 18, 2024
1.0
Had the misfortune of needing to go here for an identity check for a DBS application (not all post offices can do this). It should have been straightforward but it wasn't. The man behind the counter was extremely unhelpful and not polite at all. I imagine he gets lots of angry customers with his attitude. The first problem was I had printed a copy of my utility bill. He told me he couldn't accept it and that I needed "an original", which I did not have as I went paperless years ago. He suggested I get a bank statement instead, which was fine as the bank was round the corner. I returned with my "original" bank statement as instructed, only to be told he could not accept it as it was not a utility bill!!! He was the one who told me to do it. So I requested a utility bill which arrived just before the deadline. I took it straight there along with the form I needed them to scan to confirm the check had been done. He got out his tablet to scan the bar code, but it didn't work. He simply stated it wouldn't read it. That was it. I told him I needed this done today or my application would be rejected. He simply restated his tablet wouldn't read it. No apology, no helpful suggestions, nothing. Called the DBS service who said this was not a common problem and it must be the system in that post office. They advised using a different post office, which I will make sure to do from now on.
YM
Yvonne Mallory
Sep 14, 2023
5.0
My driving licence expired and needed renewing etc. I thought I'd have have to get a form from Post Office and obtain new photo then send to DVLA.
Aiman was amazing (Post Office Manager) he updated everything for new driving licence on line and took photo to add to my new licence.
I gave my old expired licence to Aiman and he is sending it back to DVLA etc.
I did not have to pay any extra just the correct fee for renewing licence.
Thank you so much Aiman for all your help such a brilliant service.!
I would recommend your Post Office and will definitely return in future.
NJ
Nicholas John
Dec 28, 2020
5.0
Great staff, great service. Website indicates alternative hours today as Boxing day being observed, this may mean it's closed. No worries there's always tomorrow
Frequently Asked Questions About Gorseinon Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Gorseinon Post Office throughout the week?
Gorseinon Post Office is open Monday 08:30-17:30, Tuesday to Wednesday 09:00-17:30, Thursday 09:00-15:00, Friday 09:00-17:30, Saturday 09:00-13:30, and closed on Sunday.
Can I withdraw cash from any bank account at Gorseinon Post Office?
Yes, 99% of UK bank customers can access their accounts and withdraw cash at Gorseinon Post Office, which offers the UK's largest fee-free cash withdrawal network.
Are there any charges for withdrawing cash at Gorseinon Post Office?
No charges are taken at the Post Office counter, but some banks may charge fees. Please check directly with your bank for details.
How do I deposit a cheque at Gorseinon Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to Gorseinon Post Office. Hand over the sealed envelope to receive a receipt. Do not enclose cash.
What payment options are accepted at Gorseinon Post Office?
Gorseinon Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa payments.
What is the Change Giving service offered at Gorseinon Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. You need to sign up with your bank to use this service.
Is in-store pickup available at Gorseinon Post Office?
Yes, Gorseinon Post Office offers in-store pickup services for certain items.
Which nearby places can help me exchange foreign currency before or after visiting Gorseinon Post Office?
Post Office Travel Money near Gorseinon Post Office offers currency exchange services, making it convenient for visitors to handle foreign currency needs during their visit.
Are there nearby dining options close to Gorseinon Post Office?
Yes, Happy Chef, a Chinese and fast food restaurant, is located nearby and can be a good dining option before or after your visit.
Where can I find other financial services or banks near Gorseinon Post Office?
Nearby financial services include Barclays Bank and HSBC Bank, providing additional banking options close to the Post Office.
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